Branch Assistant / Trade Counter Sales

Tradelink; Hastings; On-site; AUD 34,000 - 41,000; Full time

Job summary

Tradelink Hastings is seeking a customer-focused team member to join our branch on the trade counter. In this hands-on role you will assist trade and retail customers in selecting plumbing and bathroom products and help keep the branch running smoothly.

This Monday to Friday position offers no weekend work and provides an opportunity to contribute to a local Mornington Peninsula trade team. You will handle stock, orders and safety standards while delivering excellent service to customers.

Qualifications

• Retail or trade counter experience preferred but not essential.
• Inventory or stock control experience is desirable.
• Current driver's licence is mandatory.
• Forklift licence is highly regarded.
• Physical fitness for manual handling.
• Ability to work unsupervised and follow instructions.
• Team-oriented with strong customer service focus.
• Punctual, reliable and well presented.

Responsibilities

• Serve trade and retail customers at the counter with excellent service.
• Pick, pack and prepare customer orders accurately.
• Receive stock and manage inventory.
• Operate forklift equipment where required.
• Keep the counter, yard and warehouse organised and safe.
• Follow workplace safety procedures and maintain high standards of customer service.

Skills

Customer service

Stock handling

Forklift operation

Manual handling

Punctuality

Tools

Forklift licence

Driver's licence

Job description

Tradelink Hastings is looking for a customer-focused team member to join our branch in a hands-on role at the trade counter. You’ll be the first person our trade and retail customers see, helping them find the right plumbing and bathroom products and keeping the branch running smoothly.

This is a Monday to Friday role with no weekend work.

Key responsibilities

• Serve trade and retail customers at the counter with excellent service
• Pick, pack and prepare customer orders accurately
• Receive stock and manage inventory
• Operate forklift equipment where required
• Keep the counter, yard and warehouse organised and safe
• Follow workplace safety procedures and maintain high standards of customer service

What we're looking for

• Previous retail sales experience is preferred but not essential
• Inventory or stock control experience
• Current driver's licence is mandatory
• Forklift licence is highly regarded
• Physical fitness and the ability to handle the manual requirements of the role
• Ability to follow instructions and work unsupervised
• A team-oriented approach with a strong customer service focus
• A can-do attitude and strong work ethic
• Punctual, reliable and well presented
• A strong focus on workplace safety

Why Join Us?

• Work Monday to Friday only, with your weekends to yourself
• Join a local team that backs the Mornington Peninsula trade