Branch Administrator | Rental Solutions Power Generation | Darwin

Energy Power Systems Australia; Darwin; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Birthday/volunteer leave

CAT merchandise discounts

Novated lease options

Paid parental leave

Employee recognition program

Education and development support

Job summary

Energy Power Systems Australia (EPSA) is seeking a Branch Administrator in Darwin to coordinate the rental process, oversee fleet deployment, and work with the branch team to ensure high service standards. You will liaise with customers, schedule equipment servicing, and manage orders and documentation.

The role focuses on delivering efficient operations, strong customer service, and close collaboration with sales and service teams. Join EPSA to support critical power solutions across Australia.

Qualifications

• Experience in administration, rental coordination, logistics or a similar role.
• Strong organizational and multitasking skills with high attention to detail.
• Excellent communication and ability to work well in a team.

Responsibilities

• Coordinate rental requests and ensure equipment availability and timely delivery.
• Liaise with customers to provide quotations, raise POs, confirm work orders and handle inquiries.
• Work with operations to schedule servicing and deployment readiness.
• Prepare and maintain debtor reports and track outstanding accounts.
• Coordinate cross-hire requests and movement of equipment between suppliers.
• Manage rental agreements and ensure paperwork is accurate and up to date.
• Monitor fleet availability and coordinate maintenance and repairs.
• Assist with logistics of equipment mobilization/demobilization.
• Provide excellent customer service and maintain client relationships.

Skills

Administration experience

Organizational skills

Communication & teamwork

Job description

Job Description

Power the future with EPSA

At Energy Power Systems Australia (EPSA), our team members work together to design, deliver and support the sustainable power solutions industries depend on.

From defence and data centres to mining operations, utilities and major infrastructure projects, the work we do keeps essential operations running.

As the Cat® engine dealer for Australia, Papua New Guinea and the Solomon Islands, EPSA provides world-class power solutions backed by global innovation and local expertise.

If you're looking to contribute to something bigger and help shape what’s next, this is an opportunity to do meaningful work with real impact.

Are you an organised administrator who is customer-focused, and experienced with equipment rentals? Energy Power Systems Australia (EPSA) are looking for a Branch Administrator to join our team in Darwin managing the day-to-day coordination of our fleet and ensuring top-notch customer service.

About the Role:

As the Branch Administrator you will be the key to the smooth running of the Branch. You will be responsible for overseeing the rental process from start to finish, ensuring that our fleet of power generation equipment is deployed efficiently to meet customer needs. You will work alongside the Branch Manager and closely with our customers, sales team, and service departments to ensure smooth operations and high service standards.

Key Responsibilities:

• Coordinate rental requests, ensuring the availability of equipment and timely delivery to customers.
• Liaise with customers to provide quotations, raising purchase orders, confirm work orders, and handle inquiries.
• Work closely with the operations team to schedule equipment servicing and ensure readiness for deployment.
• Prepare and maintain debtor reports, tracking outstanding accounts
• Coordinate cross-hire equipment requests, ensuring timely rental and movement of equipment between external suppliers.
• Manage rental agreements and contracts, ensuring all paperwork is accurate and up to date.
• Monitor the fleet's availability and condition, coordinating maintenance and repairs as needed.
• Assist with the logistics of equipment mobilization and demobilization.
• Provide excellent customer service, resolving any issues and maintaining strong relationships with clients.

What you’ll bring:

• Previous experience in administration, rental coordination, logistics, or a similar role, preferably within the power generation or heavy equipment industries.
• Strong organizational and multitasking skills with high attention to detail.
• Excellent communication skills and the ability to work well in a team.
• Customer service-oriented with a proactive approach to problem-solving.
• Proficiency in using computer systems and managing documentation.

Why join EPSA

At EPSA, our team members are trusted to solve complex challenges and deliver real outcomes for customers across Australia.

We believe great work happens when people feel supported, valued and connected to the impact of what they do, and when teams work together with integrity, accountability and care- — the EPSA values that shape how we work every day.

We offer:

• Seamless Onboarding Experience: Start strong with our centralised induction program at our Mulgrave (VIC) head office, designed to set you up for success.
• Celebrate You: Enjoy paid leave on your birthday and take time to give back with volunteer leave.
• Exclusive Discounts: Access a wide range of retail discounts, plus special pricing on CAT® merchandise and health insurance.
• Drive Your Way: Take advantage of our vehicle novated lease options to make your commute more rewarding.
• Support for Families: We offer paid parental leave to support you during life's most important moments.
• Refer & Be Rewarded: Earn generous rewards through our team member referral program.
• Grow with Us: Upskill with job-relevant education support, including access to Cat® University and other learning & development opportunities.
• Recognition Matters: Be celebrated through our Employee Recognition Program and Service Awards.

Ready to power up your career?

If you're looking to contribute to something bigger and help shape what’s next, this is an opportunity to do meaningful work with real impact.