Bottleshop Manager | Shamrock Hotel Mackay

Redcape Hotel Group; Mackay Regional; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

40% off food and beverages

10% off bottle shop purchases

Job summary

Redcape Hospitality is seeking a hands-on Bottle Shop Manager to lead The Bottle‑O drive-thru at Shamrock Hotel Motel in Mackay. This full-time role offers a stable hospitality group behind you and the chance to own the day-to-day operation.

You’ll roster, train, and support the team, keep shelves stocked, manage ordering and stock control, and recruit new members. Enjoy staff discounts and a supportive culture.

Qualifications

• Experience leading bottle shop, retail, or hospitality teams.
• Enjoy chatting with locals and building rapport.
• Hands-on leader who sets clear expectations.
• Strong rostering, stock, deliveries and computer-based admin.
• Able to unload deliveries and handle physical aspects of the role.
• Flexible across nights, weekends and public holidays; current Queensland RSA; Forklift Licence preferred.

Responsibilities

• Own the day-to-day running of The Bottle‑O drive‑thru.
• Lead, roster and train the team while staying visible during trade.
• Keep shelves and fridges stocked, organised and ready for customers.
• Manage ordering, stocktakes, deliveries and stock control.
• Recruit new team members.
• Keep every shift safe, compliant and running smoothly.

Skills

Bottle shop leadership

Roster management

Stock control

Customer service

Safety/compliance

RSA / Forklift

POS systems

Tools

POS system

Job description

Love your locals and know how to keep a busy bottle shop moving?

Redcape Hospitality is looking for a hands‑on Bottle Shop Manager to lead The Bottle‑O drive‑thru at Shamrock Hotel Motel in Mackay.

If you like a well‑stocked shop, clear standards and a team that knows what needs doing, this could be your next move.

Why you’ll love this opportunity

• Secure a full‑time role with a stable hospitality group that continues to grow

• Take real ownership of The Bottle‑O, with your venue team and Redcape behind you

• Lead a busy, established drive‑thru with steady trade and familiar local faces

• Build your management career in Mackay without giving up the lifestyle you enjoy

• Join a friendly team that backs each other, keeps standards high and gets stuck in.

• Enjoy 40% off food and beverages, plus 10% off bottle shop purchases across Redcape

What you’ll be doing

• Own the day‑to‑day running of The Bottle‑O drive‑thru

• Lead, roster and train the team while staying visible during trade

• Keep shelves and fridges stocked, organised and ready for customers

• Manage ordering, stocktakes, deliveries and stock control

• Recruit new team members

• Keep every shift safe, compliant and running smoothly

What we’re looking for

• Bottle shop, retail or hospitality leadership experience—or a strong supervisor ready to step up

• Someone who genuinely enjoys chatting with locals and getting to know the regulars

• A hands‑on leader who sets clear expectations, supports the team and pitches in

• Strong organisation across rosters, stock, deliveries and computer‑based admin

• The ability to safely unload deliveries, move cartons and handle the physical side of the role

• Flexibility across nights, weekends and public holidays, plus a current Queensland RSA; Forklift Licence preferred

About Shamrock Hotel Motel

Shamrock Hotel Motel is a regional icon in Mackay—a full‑service local serving a hardworking community with warmth, character and genuine connection.

The Bottle‑O drive‑thru carries that same local spirit, offering quick, friendly service from 10am to midnight, seven days a week. If you enjoy knowing the regulars, leading a good team and keeping a busy operation moving, you’ll feel right at home here.

About Redcape Hospitality

Redcape Hospitality operates 50+ community venues across Australia and New Zealand, supported by approximately 2,000 team members.

We invest in our pubs, people and communities for the long term, giving our teams the support and opportunities to build rewarding hospitality careers.