Boori Canberra Store Manager

Boori Australia Pty Limited; Canberra; On-site; AUD 70,000 - 90,000; Full time

Job summary

Boori Australia Pty Limited – Fyshwick ACT is seeking an experienced store manager to lead the Canberra store. You will develop the team, drive sales, and ensure a customer-centric shopping environment. This role requires mentoring staff, effective rostering, and hands-on leadership to uphold store standards.

Strong communication, a track record of meeting sales targets, and experience with POS systems (Shopify preferred) are advantageous. Weekend work and lifting up to 15kgs are expected.

Qualifications

• Previous experience as store manager or assistant manager (min 2 years).
• Experience leading a sales-focused team and achieving targets.
• Proven customer service excellence and staff development.

Responsibilities

• Rostering staff for centre opening hours.
• Train and mentor staff to meet individual and team targets.
• Greet customers, assist with inquiries and provide recommendations.
• Promote products, upsell and cross-sell to maximise sales.
• Maintain visual merchandising and restock merchandise.
• Process transactions accurately and handle cash/ card transactions.
• Monitor inventory, stock on the shop floor and participate in stocktakes.
• Follow safety, security and operational policies.

Skills

Store management

Sales leadership

Customer service

POS systems

Shopify

Team development

Cash handling

Tools

POS system

Shopify

Job description

Boori Australia Pty Limited – Fyshwick ACT

As the manager for the Boori Canberra Store, you will be responsible for developing the team and the overall management and performance of the store. Your role will involve overseeing daily operations, leading a diverse team, driving sales, and fostering a customer-centric environment.

Key responsibilities

Rostering: Ensure the store is properly staffed for effective operation for all centre opening hours.

Team Development: Train and mentor staff to achieve individual and team performance targets while creating a positive work environment.

Customer Engagement: Greeting customers warmly, assisting them with product inquiries, and providing personalized recommendations to meet their needs.

Sales Generation: Actively promoting products, upselling, and cross-selling to maximise sales opportunities.

Visual Merchandising: Ensuring the store is well-presented at all times by maintaining visual standards, organizing displays, and restocking merchandise.

Point of Sale Operations: Processing transactions accurately, handling cash, credit card transactions, and maintaining a tidy and organized checkout area.

Stock Management: Monitoring inventory levels, replenishing stock on the shop floor, and participating in stocktaking activities as required.

Adherence to Policies: Following company policies and procedures regarding safety, security, and operational guidelines.

About you

Previous experience as a store manager or assistant manager (minimum 2 years).

Actively drive, lead and shape a sales focused culture through performance management, sales leadership, communication, reward & recognition.

Proven track record of achieving sales targets and providing exceptional customer service.

Experience in using a Point of Sales (POS) system. Experience with Shopify will be highly regarded.

Excellent communication and interpersonal skills, ensuring a consistently positive store and experience for our customers.

Flexibility to work weekends, holidays, and extended hours as needed.

Ability to build (or learn to) and move furniture up to 15kgs.

Experience in nursery or furniture retail is highly regarded.

About us

Boori is a 30+ year old Australian global furniture company. We are dynamic and dedicated to providing exceptional products and services to our valued customers. We pride ourselves on delivering unparalleled customer experiences and maintaining a vibrant, inviting atmosphere in our store.