BOH Manager Retail - Chadstone

Valiram; City of Monash; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Employee discounts across all Valiram brands

Career growth opportunities

Recognition for operational impact

Job summary

Valiram is seeking a Brand Delivery Manager – Back of House for Victoria’s Secret at Highpoint, Melbourne. This permanent full-time role requires strong leadership in managing stock operations and ensuring inventory integrity to enhance customer experiences.

Ideal candidates must possess organization skills and valid working rights in Australia. Valiram offers extensive employee discounts, career growth opportunities, and recognition for excellence. Join us and contribute to our brand's success!

Qualifications

• Strong organizational skills with focus on stock operations.
• Experience in retail leadership or similar role.
• Ability to work collaboratively with various teams.

Responsibilities

• Lead all back-of-house operations including stock control.
• Ensure inventory accuracy and manage shrinkage.
• Support development and coaching of the back-of-house team.

Skills

Inventory management

Operational excellence

Team collaboration

Shrink management

Stock control

Job description

Brand Delivery Manager – Back of House

Victoria’s Secret – Chadstone (Melbourne)

Valiram was established in 1935 in Kuala Lumpur, Malaysia, originally specializing in the textile trade. Today, Valiram is Southeast Asia’s leading luxury goods and 360° retail specialist with presence in Malaysia, Singapore, Indonesia, Australia, Thailand, Hong Kong, Macau, Vietnam and the Philippines.

Operating more than 500 stores, a number which continues to grow, the group represents in excess of 200 brands across various categories, from fashion and accessories, timepieces and jewelry, perfume and cosmetics to confectionery and dining concepts.

Learn more about us at www.valiram.com

Are you ready to lead with passion and make your mark with one of the world’s most iconic brands?

Brand Delivery Manager – Back of House | Victoria’s Secret

At Valiram, we don’t just operate stores — we build brands. Guided by our STRIDE values — Service, Teamwork, Results, Integrity, Development and Excellence — we are committed to delivering operational discipline and exceptional customer experiences across every touchpoint.

Due to continued growth, we are seeking a highly organised and commercially focused Brand Delivery Manager – Back of House to lead stock operations and drive operational excellence behind the scenes at Victoria’s Secret Highpoint.

This is a critical leadership role ensuring inventory integrity, seamless product flow, and operational efficiency — enabling the front-of-house team to deliver an elevated brand experience.

Your Role

As Brand Delivery Manager – Back of House, you will take full ownership of inventory management and stock operations to drive total store results.

You will:

• Lead all back-of-house operations including receiving, processing, replenishment and stock control
• Drive Results through strong inventory accuracy, shrink management and productivity optimisation
• Operate with Integrity, ensuring compliance with company policies, safety standards and brand guidelines
• Champion Excellence in stockroom organisation, operational execution and process discipline
• Foster Teamwork by collaborating closely with Store Leadership and Visual teams to ensure seamless product flow
• Deliver Service by ensuring the right product is available at the right time for our customers
• Support Development by coaching and empowering your BOH team to build capability and accountability

What Success Looks Like

• Strong stock accuracy and controlled shrinkage
• Efficient replenishment and minimal stock delays
• Well-planned peak trade and promotional execution
• A high-performing back-of-house team aligned to store objectives

Why You’ll Love It Here

• Exclusive employee discounts across all Valiram brands (Victoria’s Secret, Bath & Body Works and more)
• Career growth opportunities across a global retail organisation
• Recognition and reward for operational impact and leadership excellence

The Details

• Permanent, full-time role (weekend and public holiday availability required)
• Based at Highpoint, Melbourne
• Applicants must have full working rights in Australia

If you are a structured, commercially minded retail leader who thrives in operational environments and believes strong foundations drive strong results — this is your opportunity to make an impact.

Apply today and be part of Victoria’s Secret’s continued growth journey with Valiram.