Billing and Receipting Lead

Billing & Receipting; Sydney; On-site; AUD 100,000 - 140,000; Full time

Benefits offered by this job

School fee discount

Wellbeing initiatives

Professional development

Job summary

Catholic Schools Parramatta Diocese (CSPD) is seeking an experienced Billing and Receipting Lead to oversee the day-to-day delivery of billing, receipting and accounts receivable services across our network of 83 schools. You will lead a dedicated team, ensure accurate financial processing and strong customer service.

Reporting to the Services Manager, you will drive continuous improvement of systems and processes, coach staff and manage stakeholder relationships in a high-volume, mission-driven

Qualifications

• Experience leading a billing, receipting or accounts receivable team.
• Proven ability to manage high-volume billing processes and customer enquiries.
• Strong understanding of financial controls and reconciliations.

Responsibilities

• Lead and develop the Billing and Receipting team to deliver accurate, timely services.
• Oversee school fee statements, receipt allocations and end-of-month processing.
• Manage accounts receivable and family debtor data; coordinate refunds and adjustments.
• Ensure accurate reconciliations across financial systems and the general ledger.
• Support annual fee-setting and budgeting processes; respond to complex enquiries.

Skills

Team leadership

Billing & receipting

Accounts receivable

Stakeholder management

Attention to detail

Data accuracy

Communication

Education

Tertiary qualifications or equivalent experience

Job description

Full time, Permanent

4d ago , from Catholic Education Diocese of Parramatta

Join Our Team – Billing and Receipting Lead

Lead a high-performing team delivering essential financial services across CSPD

Catholic Schools Parramatta Diocese is seeking an experienced Billing and Receipting Lead to oversee the delivery of billing, receipting and accounts receivable services across our network of 83 schools.

Reporting to the Billing and Receipting Services Manager, you will lead a dedicated high performance team responsible for accurate and timely financial processing, responsive customer service and the continuous improvement of systems and processes.

This is an excellent opportunity for an experienced billing, accounts receivable or shared services professional who enjoys leading people, solving complex problems and improving the customer experience.

Early applications are encouraged, as CSPD may progress suitable candidates and make an appointment during the advertising period.

About the Opportunity

As the Billing and Receipting Lead, you will oversee the day-to-day delivery of billing and receipting services while building the capability of your team and maintaining strong financial controls.

Key responsibilities include:

• Leading and developing the Billing and Receipting team to deliver accurate, timely and responsive services
• Overseeing school fee statements, receipt allocations and end-of-month processing
• Managing accounts receivable and family debtor account data
• Ensuring accurate reconciliations across financial systems, the general ledger and overseas student visa records
• Coordinating refunds, payment arrangements, account transfers, discounts and fee adjustments
• Supporting the annual school fee-setting and budgeting processes
• Responding to complex enquiries from families, schools and internal stakeholders
• Maintaining effective billing and receipting controls, policies and procedures
• Acting as the primary contact for internal and external audits
• Leading improvements to systems, processes, reporting and customer service
• Supporting system implementations, enhancements and testing as a subject matter expert

About You

You are an experienced financial services leader who combines strong technical knowledge with a practical and customer-focused approach.

You will bring:

• Experience leading a billing, receipting, accounts receivable or financial shared services team
• Strong knowledge of billing, reconciliations and accounts receivable processes
• Demonstrated experience coaching staff and managing team performance
• Excellent attention to detail and a commitment to data accuracy and financial control
• Strong stakeholder management and communication skills
• The ability to resolve complex enquiries with professionalism and sound judgement
• Experience improving financial systems, processes and customer service
• Confidence managing competing priorities in a high-volume environment
• Relevant tertiary qualifications or equivalent demonstrated experience
• Support for the mission and values of Catholic education

Experience working within a large or complex organisation, including education, shared services or a multi-site environment, would be highly regarded.

What We Offer

As a valued member of CSPD, you will have access to:

• Competitive remuneration and employee benefits
• Up to 25% discount on school fees for eligible employees
• Wellbeing initiatives, including Fitness Passport
• Professional growth and development opportunities
• Cultural leave for Aboriginal and Torres Strait Islander employees
• A collaborative and purpose-driven working environment
• The opportunity to improve services that support more than 40,000 students and their families

About Catholic Schools Parramatta Diocese

At Catholic Schools Parramatta Diocese (CSPD), we serve over 40,000 students and employ 5,000+ staff across a vibrant network of primary and secondary schools. We're on a mission to transform learning and empower every student to reach their full potential. Join a purpose-driven organisation that invests in its people and its future.

If you are an experienced leader who is passionate about service excellence, financial integrity and continuous improvement, we would welcome your application.

This role involves working with children and requires satisfactory employment screening, including a National Police Check and a valid Working with Children Check. All employees must comply with CSPD’s Child Safeguarding Procedures and Code of Conduct.

Learn more at the Office of the Children’s Guardian.

CSPD welcomes applications from Aboriginal and Torres Strait Islander peoples and people from culturally and linguistically diverse backgrounds.