Billing And Accounts Receivable Manager (8 Month Contract)

Carsales; Sydney; On-site; AUD 140,000 - 180,000; Full time

Benefits offered by this job

Best Workplace recognition

Family friendly workplace

WORK endorsed for women

Parental leave 24 weeks

Job summary

Carsales is seeking an experienced Billing and Accounts Receivable Manager in Sydney to lead end-to-end billing across multiple ledgers. You will manage a team of 5 billing/AR specialists with 5 indirect reports, drive process improvement and ensure timely cash collection, working closely with Sales and Customer Service.

Responsibilities include end-to-end billing operations, credit checks, disputes resolution, and partnering with the Sales team to onboard new products and customers.

Qualifications

• Minimum 7 years' experience in billing, accounts receivable or credit management, including at least 4 years leading a team.
• Strong ERP/finance system and Excel skills.
• Excellent communication, negotiation and stakeholder management skills, with high attention to detail.

Responsibilities

• End-to-end billing operations: accurate and timely billing across all ledgers and entities.
• Accounts receivable and collections: full AR cycle including credit checks, credits, statements, cash application.
• People leader: manages a team of 5 billing/AR specialists and 5 indirect reports, with workload and performance coaching.
• Customer disputes and resolution: resolve billing disputes, negotiate payment plans and settlements.
• Debt recovery and legal escalations: coordinate with external debt collection lawyers and legal process.
• Business partnering: finance contact for Sales on billing and account matters, onboard new products/customers.
• Process improvement: drive efficiency and automation in billing and AR processes.

Skills

Billing / AR management

Leadership

ERP / finance systems

Excel

Stakeholder management

Education

Finance / Accounting degree

Tools

ERP system

Excel

Job description

What’s on offer

• A place where you can move your career forward, where you’ll be continuously backed to make new ideas happen, and the chance to do work that makes real, significant impact in the world.
• We’re proud to be recognised as one of Australia’s Best Workplaces™ by Great Place to Work®, a Family Friendly Workplace and a WORK endorsed employer for women.
• The support of a highly engaged, high-performing team including a leadership team that you’ll actually have face time with.
• 24 weeks paid parental leave for primary caregivers, four weeks paid secondary caregivers leave and paid family & fertility planning leave.

Job Description

Contract Term

This is an 8-month fixed-term contract, with the potential to convert to an ongoing position depending on business needs.

Position Purpose

The Billing and Accounts Receivable Manager leads carsales' end-to-end billing and collections function across all ledgers and entities, ensuring customers are billed accurately and on time and cash is collected in line with agreed terms. The role leads a team of 10 and is the key finance partner to the Sales and Customer Service department on billing, credit and account matters.

Key Responsibilities

• End-to-end billing operations: Accountable for accurate and timely billing across all carsales ledgers and entities, including those absorbed as the business has grown.
• Accounts receivable and collections: Accountable for the full Accounts Receivable cycle, including collections, credit checks, credits, customer statements, cash application, and management of the debtor ledgers.
• People leader: Leads the Billing and Accounts Receivable function within the Finance department. Directly manages a team of 5 billing/AR specialists, with a further 5 indirect reports via the Billing Team Lead. Responsible for workload allocation, performance management, coaching and development, recruitment and succession.
• Customer disputes and resolution: Owns the investigation and resolution of all customer billing disputes end to end, including negotiating payment plans, alternative payment arrangements and out-of-court settlements.
• Debt recovery and legal escalations: Sole point of contact for carsales' external debt collection lawyers (C&G), instructing them on escalated recovery matters and managing those matters through to resolution. Primary owner of the external legal process where matters proceed to court, including court dates and any further legal action.
• Business partnering: Key finance contact for the Sales team on billing, credit and account matters, working across the business to resolve issues at source and support new products, ledgers and customers as they are onboarded.
• Process improvement owner: Leads the team in identifying and delivering billing and accounts receivable process improvements, driving efficiency, automation and accuracy, and embedding changes into ways of working.

Key Relationships

• Internal: Sales, Finance, Customer Service and the Billing and AR team.
• External: Customersm, C&G collections lawyers, external lawyers.

Qualifications

Selection Criteria:

• Minimum 7 years' experience in billing, accounts receivable or credit management, including at least 4 years leading a team.
• Strong ERP/finance system and Excel skills.
• Excellent communication, negotiation and stakeholder management skills, with high attention to detail.