Bilingual HR & Admin Officer – NDIS/Aged Care

St James Support Services; Melbourne; On-site; AUD 75,000 - 85,000; Full time

Benefits offered by this job

Paid annual leave

Superannuation

Professional development

Office-based in Melbourne

Job summary

St James Support Services is seeking two experienced, organised Administration Officers for permanent full-time roles in Melbourne’s South-Eastern Suburbs. The roles focus on human resources, recruitment, staff rostering and workforce coordination, with additional admin and compliance duties across NDIS and aged care services.

Essential requirements include fluency in English and Mandarin, 2+ years in HR/administration, strong organisation, and full working rights in Australia.

Qualifications

• Fluent in English and Mandarin with strong communication skills.
• At least 2 years of experience in HR, recruitment, administration, rostering or workforce coordination.

Responsibilities

• Coordinate recruitment processes including job advertising, screening, interview arrangements and onboarding.
• Prepare and maintain employment contracts, personnel records and HR documentation.
• Monitor staff qualifications, screening checks, mandatory training and compliance requirements.
• Coordinate staff induction, probation reviews and employee-related documentation.
• Support management with staff communication, workforce planning and day-to-day HR matters.
• Prepare, maintain and adjust staff rosters according to operational needs and client requirements.
• Coordinate staff availability, leave, shifts, replacements and day-to-day allocation.
• Assist with client intake, onboarding and administrative arrangements.
• Monitor document expiry dates and maintain compliance tracking records.
• Assist management with reports, audit preparation and improvements to administrative processes.
• Work closely with the finance team to ensure accurate exchange of information.
• Check and confirm timesheets, attendance records, leave information and service hours.
• Follow up on discrepancies and provide supporting records to finance.

Skills

Bilingual English/Mandarin

Microsoft Excel

Tools

Microsoft Office

Job description

St James Support Services is seeking two experienced, organised Administration Officers for permanent full-time roles in Melbourne’s South-Eastern Suburbs. The roles focus on human resources, recruitment, staff rostering and workforce coordination, with additional admin and compliance duties across NDIS and aged care services.

Essential requirements include fluency in English and Mandarin, 2+ years in HR/administration, strong organisation, and full working rights in Australia.