Bilingual Admin Officer – Aged Care & Ndis Support

Alpha Omega Management Consulting; Sydney; On-site; AUD 70,000 - 95,000; Full time

Job summary

Maxlife Care is seeking a Team Leader to guide a Disability Support Workers team in a SIL setting at Seven Hills, Sydney. You will ensure care plans are followed, escalate complex matters, and work with the Area Manager for guidance and development.

Ideal candidates have 3+ years supervising DSWs, experience with complex needs, and a current NSW driver’s licence. The role offers hands-on client support and opportunities for career advancement within Maxlife Care.

Qualifications

• Minimum three years experience supervising or leading a team of Disability Support Workers in a SIL or group home setting.
• Experience supporting clients with complex needs, including psychosocial disability, physical disability, intellectual disability, autism spectrum disorder and complex behaviours.
• Certificate III in Individual Support (Disability) or equivalent. Certificate IV or Diploma is an advantage.
• Strong communication skills and the ability to build rapport with clients, families and team members.
• Proactive, solutions-focused and able to manage competing priorities.
• Current NSW Driver's Licence and access to your own vehicle is desirable.

Responsibilities

• Leading, supervising and developing your team of Disability Support Workers.
• Escalating concerns, incidents and complex matters to your Area Manager promptly and accurately.
• Supporting the Roster Coordinator to build and manage rosters four to six weeks in advance.
• Ensuring all client care plans, including Behaviour Support Plans, are followed consistently and reviewed when client needs change.
• Building strong relationships with clients, families, Support Coordinators and allied health professionals.
• Maintaining compliance with NDIS Practice Standards, relevant legislation and Maxlife Care policies, including mandatory reporting.
• Providing hands‑on support to clients as required, including personal care, meal preparation, medication administration and daily living activities.

Job description

Team Leader - Disability Support | Seven Hills, Sydney

Sydney Maxlife Care

Posted today

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Job Description

25th September, 2026

About Maxlife Care

Maxlife Care is a doctor-led NDIS provider delivering clinically robust, person-centred care to clients with complex and high-acuity needs. We are the only Supported Independent Living provider in NSW with an in-house team of GPs and nurses available 24/7.
We are growing rapidly across NSW and are looking for experienced Team Leaders to join our SIL house in Seven Hills, Sydney.

About the Role

As a Team Leader, you will lead a team of Disability Support Workers, maintain the standards of care Maxlife Care is known for, and work closely with your Area Manager who will provide guidance, development and oversight to set you and your team up for success.

Your key responsibilities will include:

• Leading, supervising and developing your team of Disability Support Workers.
• Escalating concerns, incidents and complex matters to your Area Manager promptly and accurately.
• Supporting the Roster Coordinator to build and manage rosters four to six weeks in advance.
• Ensuring all client care plans, including Behaviour Support Plans, are followed consistently and reviewed when client needs change.
• Building strong relationships with clients, families, Support Coordinators and allied health professionals.
• Maintaining compliance with NDIS Practice Standards, relevant legislation and Maxlife Care policies, including mandatory reporting.
• Providing hands‑on support to clients as required, including personal care, meal preparation, medication administration and daily living activities.

About You

• Minimum three years experience supervising or leading a team of Disability Support Workers in a SIL or group home setting.
• Experience supporting clients with complex needs, including psychosocial disability, physical disability, intellectual disability, autism spectrum disorder and complex behaviours.
• Certificate III in Individual Support (Disability) or equivalent. Certificate IV or Diploma is an advantage.
• Strong communication skills and the ability to build rapport with clients, families and team members.
• Proactive, solutions-focused and able to manage competing priorities.
• Current NSW Driver's Licence and access to your own vehicle is desirable.

Why Maxlife Care?

• Competitive pay rates under the SCHADS Award.
• Real career pathways from Team Leader to Area Manager in a growing organisation that promotes from within.
• Ongoing learning, development and clinical upskilling.
• 24/7 employee wellbeing support through Sonder.
• A team culture built on our values: Care, Empathy, Integrity, Innovation and Diversity. We believe in Being and Belonging, for our clients and our people.