Bicycle Mechanic

Matchbox; Sydney; On-site; AUD 34,000 - 48,000; Part time

Benefits offered by this job

Bike discount

Learning & development allowance

Extra annual leave days (Zoomo Days)

Wellbeing support & counselling

Paid parental leave

Employee referral program

Regular social events

Job summary

Zoomo is seeking a skilled Bicycle Mechanic in Sydney, NSW. Join a fast-growing, globally connected team focused on light electric vehicles for professional use.

Your role will center on high-standard bike maintenance, safety, and timely repairs in a busy on-site workshop. You will work closely with a collaborative Operations team to ensure workshop efficiency, safety compliance, and excellent rider service.

Qualifications

• Relevant industry experience (cycling, mobility, delivery)
• Experience with e-bikes and lithium-ion batteries
• Comfortable working with tools and software
• Strong communication and organization skills
• Excellent attention to detail and hands-on mindset

Responsibilities

• Bike maintenance to high-quality, road-worthy standards
• Triage and diagnose repairs efficiently
• Ensure workshop processes are followed and compliant
• Provide on-the-spot customer service to riders

Skills

Bike maintenance

E-bike experience

Tool handling

Customer service

Attention to detail

Team player

Tools

Bike workshop tools

Job description

# Bicycle MechanicZoomoOn-site • Surry Hills, New South Wales, AustraliaPart-time## Role OverviewAt Zoomo, our vision is to transition every urban mile to Light Electric Vehicles (LEVs). Zoomo is the world's leading platform to access ebikes for professional use. We operate across Europe, UK, North America and Australia.In 4 years, with an international team of 200+ people, we helped transition millions of urban miles to LEVs by deploying the best delivery ebike and by developing a leading fleet management software. Zoomo vehicles are used by major players in the food, grocery and parcel delivery segments. Our partners include UberEats, Amazon, JustEat Takeaway, Doordash, FedEx and many more.Expect to join a high-performing team that wants to lead the charge towards carbon-neutral cities.Your main responsibilities include but are not limited toAs one of our incredible bike mechanics, you'll play an important role in supporting;* Bike maintenance: service e-bikes to our high-quality standards ensuring that they are safe and road-worthy; triage and diagnose necessary repairs while working at a high pace.* Workshop compliance: ensuring our workshops are operating like the well-oiled machines they're intended to be.* Customer service: problem-solving on the fly for our riders, ensuring they leave happy.Requirements* Relevant industry experience (cycling, food delivery, mobility, technology)* Experience with e-bikes and their electrical components i.e. lithium-ion batteries* Comfortable working with tools and software* Strong communication and organisation skills* Excellent attention to all the little details, with great pride in the quality of work* A natural team player, humble and willing to get their hands dirty, helping others* A passion for bikes or cyclingBenefits* Discounts - Huge Zoomo employee bike discount to ride your very own bike!* L&D - Learning & Development Allowance and Leave Days to invest in your personal career growth* Extra Annual Leave days - \"Zoomo Days\" as a reward for your tenure* Wellbeing - Access to free and unlimited well-being support and professional counselling* Paid Parental Leave - A Zoomo funded scheme to support new parents* Employee Referral Program - to reward you for helping us hire other Zoomers!* Regular Social Events - a dedicated \"Joy Divison\" who organise fun team events like pub feeds, team drinks, bowling etc!Zoomers currently represent 45 nationalities and we celebrate diversity and inclusion with equal opportunities for all.#LI-ONSITE## The Team You'll JoinOperations