Bicycle Mechanic

Zoomo; Sydney; On-site; AUD 60,000 - 72,000; Full time

Benefits offered by this job

Bike discount

Learning & Development

Extra annual leave

Wellbeing support

Parental leave

Employee referrals

Social events

Job summary

Zoomo is hiring a bike mechanic in Sydney to service e-bikes to high-quality standards, diagnose repairs, and keep bikes road-ready in a fast-paced workshop. You’ll work closely with a collaborative team, ensuring safety and reliability for all riders while embracing Zoomo’s growth and commitment to sustainable mobility.

You will support workshop operations, assist riders with repairs, and contribute to a culture of quality, safety and customer satisfaction.

Qualifications

• Experience with servicing e-bikes and electrical components.
• Strong communication and organisational skills.
• Comfortable using tools and workshop software.

Responsibilities

• Service e-bikes to safety and road-worthiness.
• Triage and diagnose repairs in a fast-paced workshop.
• Ensure workshop compliance and safety standards.
• Assist riders with on-site and remote support.
• Collaborate with team to maintain high-quality workmanship.

Skills

Bike maintenance

Customer service

Team player

Attention to detail

Problem solving

Tools

E-bike knowledge

Job description

At Zoomo, our vision is to transition every urban mile to Light Electric Vehicles (LEVs). Zoomo is the world's leading platform to access ebikes for professional use. We operate across Europe, UK, North America and Australia.

In 4 years, with an international team of 200+ people, we helped transition millions of urban miles to LEVs by deploying the best delivery ebike and by developing a leading fleet management software. Zoomo vehicles are used by major players in the food, grocery and parcel delivery segments. Our partners include UberEats, Amazon, JustEat Takeaway, Doordash, FedEx and many more.

Expect to join a high-performing team that wants to lead the charge towards carbon-neutral cities.

Your main responsibilities include but are not limited to:

As one of our incredible bike mechanics, you'll play an important role in supporting;

• Bike maintenance: service e-bikes to our high-quality standards ensuring that they are safe and road-worthy; triage and diagnose necessary repairs while working at a high pace.
• Workshop compliance: ensuring our workshops are operating like the well-oiled machines they're intended to be.
• Customer service: problem-solving on the fly for our riders, ensuring they leave happy.
• Relevant industry experience (cycling, food delivery, mobility, technology)
• Experience with e-bikes and their electrical components i.e. lithium-ion batteries
• Comfortable working with tools and software
• Strong communication and organisation skills
• Excellent attention to all the little details, with great pride in the quality of work
• A natural team player, humble and willing to get their hands dirty, helping others
• A passion for bikes or cycling
• Discounts - Huge Zoomo employee bike discount to ride your very own bike!
• L&D - Learning & Development Allowance and Leave Days to invest in your personal career growth
• Extra Annual Leave days - "Zoomo Days" as a reward for your tenure
• Wellbeing - Access to free and unlimited well-being support and professional counselling
• Paid Parental Leave - A Zoomo funded scheme to support new parents
• Employee Referral Program - to reward you for helping us hire other Zoomers!
• Regular Social Events - a dedicated "Joy Divison" who organise fun team events like pub feeds, team drinks, bowling etc!

Zoomers currently represent 45 nationalities and we celebrate diversity and inclusion with equal opportunities for all.