Barista

W Hotel; Sydney; On-site; AUD 45,000 - 55,000; Full time

Benefits offered by this job

Discounts on hotel rooms

Wellbeing & mindfulness programs

Employee Assistance Program

Birthday leave

Job summary

W Sydney is seeking a Barista to focus on customer service and beverage elaboration, collaborating with the venue management to create unique guest experiences. The role emphasizes teamwork, hospitality excellence, and upholding luxury guest standards.

In this position you will supervise daily beverage operations, assist with menu planning, and support on-floor service during peak times while maintaining equipment and workflow efficiency.

Qualifications

• Experience in guest service in a hospitality setting.
• Ability to upsell beverages and create memorable guest experiences.
• Strong communication and teamwork skills.

Responsibilities

• Supervise daily beverage operations and assist with beverage offerings.
• Support menu planning and upsell during peak periods.
• Maintain cleanliness of equipment, utensils and work areas.
• Ensure guest checks are accurate and dining experiences meet standards.
• Contribute to shift briefings and team training.
• Collaborate with management to deliver high service quality.

Skills

Customer service

Team collaboration

Communication

Job description

Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotel’s work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests.

CURATING ORIGINALITY TAKES TALENT

W Sydney is now casting for a Barista to focus on customer service and cocktail elaboration. Collaborating closely with the venue management, this integral role will focus on creating unique and vibrant experiences for our guests.

If you are passionate about curating diverse and authentic experiences for our guests, creating memories for a lifetime, and working in team with fun-loving individuals who go above and beyond to deliver exceptional experiences to our guests then this exciting role is for you.

JOB SUMMARY

Supervises daily beverage operations and assists with beverage offerings and upsells, menu planning and assists the talent on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.

CORE WORK ACTIVITIES

The core responsibilities include but are not limited to:

• Work in partnership with the BTWN Restaurant Management team to execute the smooth and flawless operations.


• Complete all barista opening, cleaning, and closing duties as per checklist.


• Develop a complete working knowledge of all food and beverage served in the Restaurant.


• Ensure that all details of service are performed to expected standards and that every guest receives the highest quality of service in line with LQA standards.


• Maintain cleanliness of equipment, utensils, and work areas


• Maintain proper restock and replenish for the venue and not limited to coffee machine area.


• Perform preventative measures, including maintenance to keep other machines and equipment in working condition.


• Contribute to shift briefings as required.


• Ensure checks are closed and guest billing is accurate.


• Monitor opening and closing duties and completed daily to standard by barista.


• Excellent communication and organizational skills


• Strong interpersonal and problem-solving abilities.


• Excellent work ethic with a high degree of responsibility


• Ability to work cohesively as part of a team and build relationships.

BENEFITS

• Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends


• The best hotel training opportunities produced independently byWSydney and internationally recognised training programs by Marriott International


• Discounts on food & beverage across all our hotels


• Recognition programs to keep you motivated


• Enjoy your birthday off with birthday leave


• Wellbeing & mindfulness programs to ensure you stay healthy


• Employee Assistance Program


• ‘Great Places to Work’ certified

DIVERSITY AND INCLUSION STATEMENT

Marriott International is an equal opportunity employer that does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, beginyour purpose,belongto an amazing globalteam, andbecomethe best version of you.