Benefit Calculation Officer

Arthur J. Gallagher & Co. (AJG); Adelaide; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

4 weeks annual leave

Novated leasing

Volunteer days

Health insurance discounts

Employee stock purchase program

Paid parental leave

Flexible/hybrid work arrangements

Mental health support

Peer support program

Annual flu vaccinations

Reward Gateway discounts

Job summary

Arthur J. Gallagher & Co. is seeking a Benefit Calculation Officer in Adelaide to accurately process wage calculations, AWEs and back pays for employers and injured workers. You will liaise with stakeholders, update earnings, and monitor emails to meet KPIs.

The role focuses on precision in wage calculations, compliance with legislative requirements, and collaboration with Dispute Resolution Officers during conciliation. Hybrid work arrangements are available.

Qualifications

• Previous administration experience.
• Previous data entry experience with a high level of accuracy.
• Experience in claims management.
• Payroll and or accounts payable / receivable experience.

Responsibilities

• Liaise with internal and external stakeholders to gather information to provide accurate calculations of weekly payments.
• Calculate and update average weekly earnings and back pays in an accurate and timely manner to meet business unit KPIs.
• Monitor, process and action emails received in the shared email inboxes.
• Update and document reporting spread sheets and systems daily to ensure delays are minimised.
• Conduct wage calculations, and / or reviews when provided with average weekly earnings (AWEs) or federal minimum wage (FMWs);
• Audit peer calculations to identify errors and rectify potential mistakes;
• Monitor and complete economic adjustment reviews as per legislative requirements for claims over 12 months of age;
• Collate information and calculate arrears of weekly payments or back pays;
• Work with Dispute Resolution Officers in Conciliation preparation to ensure sustainability of initial decisions.

Skills

Administration

Data entry

Microsoft Office

Claims management

Payroll / AP/AR

Tools

Microsoft Office Suite

Job description

Overview

The Benefit Calculation Officer is responsible for providing professional customer service, through the accurate and timely processing of wage calculations, reviews and back‑pays for Employers and Injured Workers.

How you'll make an impact

• Liaise with internal and external stakeholders to gather information to provide accurate calculations of weekly payments;
• Calculate and update average weekly earnings and back pays in an accurate and timely manner to meet business unit KPIs;
• Monitor, process and action emails received in the shared email inboxes;
• Update and document reporting spread sheets and systems daily to ensure delays are minimised;
• Conduct wage calculations, and / or reviews when provided with average weekly earnings (AWEs) or federal minimum wage (FMWs);
• Audit peer calculations to identify errors and rectify potential mistakes;
• Monitor and complete economic adjustment reviews as per legislative requirements for claims over 12 months of age;
• Collate information and calculate arrears of weekly payments or back pays;
• Work with Dispute Resolution Officers in Conciliation preparation to ensure sustainability of initial decisions.

About you

• Previous administration experience;
• Previous data entry experience with a high level of accuracy;
• Proficient with the use of Microsoft suite;
• Experience in claims management;
• Payroll and or accounts payable / receivable experience.

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Mandatory Benefits

• 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave
• Novated Leasing opportunities
• Two paid volunteer days annually
• Health Insurance Discounts with our Group Insurance Plan
• Employee Stock Purchase Program
• Paid parental leave

Other Benefits

• Flexible and hybrid work arrangements
• Mental Health and Wellbeing Support for yourself and immediate family members
• Employee Recognition Awards and Service Milestone Recognitions
• Peer Support Program
• Annual flu vaccinations
• Access to Reward Gateway – discount offers at over 350 retailers!
• And more...

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non‑conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.