Bell Services Captain — Lead Guest Experience & Luggage Ops

Crown Resorts; Sydney; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Tailored uniform

Complimentary meals

Generous discounts across Crown hotels

Job summary

A leading resort company in Sydney is hiring a Bell Services Captain to lead a team in managing the busy driveway area. You will ensure smooth vehicle flow and deliver exceptional service to guests. The ideal candidate will have strong leadership and conflict resolution skills, and hold an unrestricted NSW driver's license. This full-time opportunity offers various employee benefits and career growth in a dynamic environment.

Qualifications

• Unrestricted NSW driver's license with a clean driving record.
• Available to work a 24/7 rotating roster.
• Ability to drive manual and automatic vehicles.

Responsibilities

• Lead and coach a team of Bell Attendants and Doorpersons.
• Manage luggage storage, delivery and pickup.
• Collaborate with the hotel team for personalized service.

Skills

Coaching and training

Multitasking

Conflict resolution

Negotiation abilities

Anticipating guests' needs

Tools

Opera Hotel Property Management Systems

Job description

A leading resort company in Sydney is hiring a Bell Services Captain to lead a team in managing the busy driveway area. You will ensure smooth vehicle flow and deliver exceptional service to guests. The ideal candidate will have strong leadership and conflict resolution skills, and hold an unrestricted NSW driver's license. This full-time opportunity offers various employee benefits and career growth in a dynamic environment.