Batcher: Concrete Dispatch & Customer Service Pro

Heidelberg Materials Group; Gold Coast City; Hybrid; AUD 39,000 - 52,000; Full time

Benefits offered by this job

Salary sacrifice program

Paid parental leave

Novated leasing

Health benefits

Job summary

Heidelberg Materials Australia is seeking a reliable, safety-focused Concrete Batcher for our Burleigh Heads operation. You will batch and load our fleet for deliveries, make decisions impacting performance, and coordinate fleet planning to maximise productivity.

Strong customer service, problem-solving skills, and the ability to work long hours are essential. Previous batching experience is helpful; training will be provided. Front End Loader and forklift tickets are advantageous.

Qualifications

• Experience in concrete batching or truck scheduling is desirable
• Ability to plan and coordinate fleet to meet customer needs
• Strong customer service mindset and problem-solving ability

Responsibilities

• Manage batching and loading of Heidelberg Materials fleet for deliveries
• Make decisions to optimise fleet productivity and efficiency
• Balance customer needs with fleet allocation through effective planning
• Engage with customers and respond to enquiries
• Manage orders to ensure delivery and product quality

Skills

Batching operations

Loading operations

Planning

Customer service

Tools

Front End Loader

Forklift

Job description

Heidelberg Materials Australia is seeking a reliable, safety-focused Concrete Batcher for our Burleigh Heads operation. You will batch and load our fleet for deliveries, make decisions impacting performance, and coordinate fleet planning to maximise productivity.

Strong customer service, problem-solving skills, and the ability to work long hours are essential. Previous batching experience is helpful; training will be provided. Front End Loader and forklift tickets are advantageous.