Barista / Cafe Supervisor

Healthy Foods Co., Ltd.; North Canberra; On-site; AUD 55,000 - 70,000; Full time

Job summary

EightyTwenty Food in Braddon, ACT is seeking an experienced Barista to join as a full-time team lead. The role blends hands-on barista duties with supervisory responsibilities to drive service standards and daily cafe operations.

You will craft high-quality beverages, oversee staff, manage shifts, and contribute to marketing and customer satisfaction initiatives while maintaining compliance with health and safety guidelines.

Qualifications

• Proven barista experience with espresso craft at a high standard.
• Experience supervising or mentoring café staff.
• RSA certification preferred where applicable to role.
• Excellent customer service and ability to build rapport with customers.

Responsibilities

• Prepare and serve espresso-based beverages to high standards.
• Manage café operations during shifts, including stock, cash handling, and opening/closing tasks.
• Supervise and coach staff to ensure consistent service delivery.
• Maintain clean, hygienic cafe environment complying with food safety regulations.
• Manage inventory, order supplies, and monitor stock usage.
• Handle customer inquiries and complaints professionally to ensure satisfaction.

Skills

Barista skills

Customer service

Team leadership

Espresso knowledge

POS proficiency

Food safety cert

RSA certification

Education

Food safety & hygiene certification

Tools

POS systems

Job description

EightyTwenty Food Braddon is seeking an experienced Barista to join our team in Braddon, ACT. This is a full-time position that combines hands-on barista expertise with supervisory responsibilities, making it an ideal opportunity for someone looking to progress their career in the hospitality and café management sector. You will be based at our café location in Braddon and will play a crucial role in delivering exceptional customer experiences whilst overseeing daily café operations. This role offers the perfect balance of practical coffee craft and team leadership, ensuring our café maintains the highest standards of service and product quality.

Key responsibilities

• Preparing and serving high-quality espresso-based beverages and other café drinks to exacting standards
• Managing café operations during assigned shifts, including stock rotation, cash handling and daily opening and closing procedures
• Supervising and mentoring café staff, providing coaching and support to ensure consistent service delivery
• Maintaining a clean, hygienic and organised café environment in compliance with food safety regulations
• Managing inventory levels, ordering supplies and monitoring stock usage
• Handling customer inquiries and complaints professionally, ensuring customer satisfaction and loyalty
• Contributing to café marketing initiatives and promotional activities
• Assisting with scheduling, rostering and staff performance management
• Maintaining Point of Sale (POS) systems and ensuring accurate financial transactions

What we're looking for

• Proven barista experience with strong espresso machine knowledge and the ability to consistently produce high-quality beverages
• Current or equivalent food safety and hygiene certification
• Demonstrated supervisory or team lead experience in a hospitality or café environment
• Excellent customer service skills with the ability to build rapport and create positive experiences
• Strong organisational and time management abilities, capable of managing multiple tasks simultaneously
• A keen eye for detail and commitment to maintaining high standards of cleanliness and presentation
• Proficiency with café POS systems and payment processing
• The ability to work flexibly, including early mornings, weekends and public holidays as required
• Excellent communication and interpersonal skills, with the ability to motivate and support team members
• Passion for specialty coffee and the café industry
• Current RSA (Responsible Service of Alcohol) certification is preferred, if applicable to your role

What we offer

EightyTwenty Food is committed to creating a supportive and inclusive workplace where our team members can thrive. We offer competitive remuneration commensurate with experience, along with a range of benefits designed to support your wellbeing and professional development. These include opportunities for ongoing training and skill development in specialty coffee techniques and café management, flexible work arrangements where possible, a positive and collaborative team environment, and staff discounts on our café offerings. We value work-life balance and support our employees in maintaining their health and wellbeing through various initiatives and flexible scheduling options where operational requirements allow.

About us

EightyTwenty Food is a dedicated hospitality and café business committed to providing our community with quality food, beverages and exceptional service. We believe in fostering a welcoming café culture that brings people together, serving specialty coffee and wholesome food options that reflect our commitment to health and sustainability. Our team is at the heart of everything we do, and we pride ourselves on creating an inclusive workplace where staff feel valued and supported. We are passionate about delivering memorable experiences to our customers whilst maintaining strong operational standards and a positive workplace culture.