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The Inglewood Hotel in Western Australia is seeking a vibrant, hands-on Operations Manager to lead day-to-day hospitality across the bars, delivering exceptional guest experiences and upholding high standards while building a positive team culture.
Reporting to the General Manager, you’ll train staff, oversee stock management, rostering and costs, and collaborate with Marketing and Events to deliver successful promotions and major functions that drive business.
Independently owned and known as your friendly local, the Inglewood Hotel prides itself on great service, a welcoming atmosphere and a strong team culture. We are looking for a vibrant, hands-on Operations Manager to join our friendly team.
Reporting to the General Manager, you’ll lead the day-to-day operations across the bars, delivering outstanding customer experiences, and maintaining high standards, while building a positive team culture.
This is a hands-on leadership role where you’ll lead from the floor, support service, train staff, oversee functions and major events, and confidently manage challenges as they arise.
Lead, develop and support a diverse team, building a strong, positive and accountable workplace culture.
Maintain high standards of service, presentation, cleanliness and customer experience.
Managing stock control, including stock accuracy, stocktakes, stock rotation and investigating discrepancies.
Rostering, managing wage percentages, and departmental costs.
Work closely with Marketing, Events and Venue Managers to deliver successful promotions, functions and events that drive business.
Weekly reporting of stock control, sales and rosters costs to senior management
A minimum of 4yearsproven experience in hospitality management ideally in a busy bar, pub or restaurant
Strong beverage knowledge, with a focus on beer, spirits, wine and cocktails
Strong commercial awareness, with the ability to manage wages, minimise stock wastage and maintain cost control.
Confident is management and training of staff, with the ability to analyse performance and implement improvements whilst maintaining high standards and culture.
Knowledge of WA liquor licensing, food safety and workplace health and safety requirements.
Current WA Approved Manager’s Card and valid WA driver’s licence.
Flexible and committed to the demands and hours of hospitality management.