Bar & Gaming Supervisor – Level 5

Darlington Point Club; Darlington Point; Vor Ort; AUD 70.000 - 85.000; Vollzeit

Zusammenfassung

Darlington Point Sports Club in Darlington Point NSW is seeking an experienced Bar & Gaming Supervisor to lead our busy team during peak seasons. You will manage shifts, supervise staff, and ensure high standards of service, compliance and customer care.

The role requires RSA/RCG and ARCG certifications, First Aid, and experience with Aristocrat gaming systems. You will play a hands-on leadership role in a friendly, community-focused venue that values initiative and reliability.

Qualifikationen

• Must hold NSW RSA and RCG competencies.
• ARCG and First Aid certifications required.
• First Aid certificate required.
• KENO and TAB training completed.
• Experience with Aristocrat gaming systems preferred.
• Previous bar and gaming supervisory experience.
• Strong leadership and team management skills.
• Excellent cash handling and accuracy.
• Flexible to work evenings, weekends and public holidays.

Aufgaben

• Supervise bar and gaming staff during shifts.
• Oversee daily bar and gaming operations and service standards.
• Delegate duties and provide on-the-job training.
• Manage opening and closing procedures and venue security.
• Oversee cash handling, till reconciliations and shift reporting.
• Ensure RSA, RCG, ARCG compliance and club policies.
• Oversee KENO, TAB and Aristocrat gaming operations.
• Assist with customer inquiries and issue resolution.
• Support stock control, promotions and general club operations.
• Maintain communication with management and cover allocated shifts.

Kenntnisse

Leadership

Staff supervision

Customer service

Communication

Problem solving

Cash handling

Ausbildung

RSA & RCG certification

ARCG certification

First Aid Certificate

KENO & TAB training

Aristocrat gaming systems knowledge

Tools

Aristocrat gaming systems

Jobbeschreibung

Darlington Point Sports Club | Darlington Point NSW

Bar & Gaming Supervisor – Level 5

Darlington Point Sports Club | Darlington Point NSW

Join Our Team!

With spring and summer upon us, Darlington Point Sports Club is gearing up for our busiest time of the year!

As we prepare for the busy season ahead, we're looking to add to our team with an experienced, reliable and motivated Bar & Gaming Supervisor who takes pride in their work, demonstrates strong leadership and is passionate about delivering exceptional customer service.

We're seeking a confident, hands-on individual who leads by example, shows initiative and thrives in a friendly, fast-paced and community-focused environment.

About the Role

As Bar & Gaming Supervisor, you'll play a key role in supporting management, supervising staff and ensuring the smooth and efficient day-to-day operation of the club.

The successful applicant will demonstrate strong leadership, sound decision-making skills and the confidence to independently manage allocated shifts while maintaining high standards of customer service, compliance and professionalism.

Key Responsibilities

• Supervise, support and coordinate bar and gaming staff during shifts.

• Oversee daily bar and gaming operations, ensuring efficient service and high operational standards.

• Delegate duties, provide staff guidance and assist with on-the-job training.

• Manage opening and closing procedures, including venue security.

• Oversee cash handling, till reconciliations and end-of-shift reporting.

• Ensure compliance with RSA, RCG, ARCG, gaming regulations and club policies.

• Oversee KENO, TAB and gaming operations.

• Assist with Aristocrat gaming systems, troubleshooting and operational reporting.

• Professionally manage customer enquiries, complaints and operational issues.

• Assist with stock control, promotions, functions and general club operations.

• Maintain effective communication with management and take responsibility for allocated shifts.

Qualifications & Experience

• Current NSW RSA & RCG competencies (essential).

• Advanced Responsible Conduct of Gambling (ARCG) certification.

• Current First Aid Certificate.

• KENO and TAB training.

• Knowledge and experience with Aristocrat gaming systems.

• Previous bar and gaming experience essential.

• Previous supervisory or leadership experience highly regarded.

• Strong organisational, communication and problem-solving skills.

• Confidence in cash handling, reconciliations and operational procedures.

• Ability to lead a team, demonstrate initiative and work independently.

• Flexibility to work evenings, weekends and public holidays.

Why Join Us?

• Opportunity to take on a hands-on leadership role.

• Friendly, supportive and community-focused workplace.

• Varied responsibilities and opportunities for professional development.

• Be part of a team that values leadership, initiative and accountability.