Bar & Gaming Attendant - Pelican Waters Hotel

ALH Hotels; Caloundra; On-site; AUD 52,000 - 75,000; Full time

Benefits offered by this job

Discount card for ALH Hotels

Endeavour Wellbeing Support

Employee discounts (Endeavour Group)

Job summary

ALH Hotels in Pelican Waters is seeking a Bar & Gaming Attendant to create a welcoming atmosphere with warm service while complying with RSA and gaming regulations. You will engage guests, recommend drinks, and uphold high standards throughout shifts.

The role emphasises teamwork, customer focus, and flexibility across shifts. Previous gaming experience is a plus, with strong emphasis on responsible service and guest satisfaction.

Qualifications

• Must hold current RSA and RSG certificates.
• Flexible availability to work varied shifts.
• Gaming experience or willingness to learn is an asset.

Responsibilities

• Be the face of the floor, connecting with guests and ensuring memorable visits.
• Share passion for products and recommend the perfect drink.
• Deliver top-notch customer service and keep interactions engaging.
• Support the gaming and wagering team when needed and within policy.

Skills

RSA Certification

RSG Knowledge

Customer service

Team player

Job description

Bar & Gaming Attendant - Pelican Waters Hotel

Bar & Gaming Attendant | Pelican Waters Hotel

With great gaming comes great responsibility! We’re looking for Bar & Gaming Attendant to create a welcoming atmosphere for our guests through warm and authentic service. To be suitable for this role, you’ll be motivated to comply with Responsible Service of Alcohol and Gaming regulations. Sound like a good fit? Game on!

A day in the life of a Bar & Gaming Attendant:

Be the face of the floor, connecting with guests and making sure every visit is a memorable one.

Share your passion for our products and recommend the perfect drink to make a guest's day.

Deliver top-notch customer service and make every interaction fun and memorable.

From the first pour of the day to the final lock-up, you'll be on the front lines, making sure our standards are sky-high and the experience is one to remember.

Help the gaming and wagering team when needed and legally able

Inherent requirements:

This is a hands-on role that involves manual handling and lifting as part of regular duties (e.g. moving stock, kegs, and deliveries). Applicants must have the ability to perform physical tasks safely and efficiently.

About you:

You’re a natural at making people feel welcome and have a knack for the little details.

You’re a team player who is motivated to create magic for both guests and teammates.

You have a current RSA, RSG and flexible availability.

Some gaming experience or willingness to learn would also be an asset.

The benefits are good too!

• Grow your career within ALH Hotels and the wider Endeavour Group network.
• An exclusive discount card for ALH Hotels, BWS, Dan Murphy’s and other Endeavour Group brands, not to mention discounts from Woolworths and Big W.
• Endeavour Wellbeing Support; our EAP service offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance.

In line with our ongoing commitment to responsibility, candidates will be required to complete Employee Due Diligence checks which may include a National Police Check as part of the recruitment process.

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