Bar & Gaming Attendant - Austral Hotel

Endeavour Group Careers; Mackay Regional; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Discount card for ALH Hotels & Endeaev

Wellbeing support

Job summary

Endeavour Group's Austral Hotel is seeking a Bar & Gaming Attendant to deliver warm, authentic service on the floor, assist gaming and wagering teams, and uphold responsible service standards.

You will be the welcoming face for guests, recommend drinks, handle shifts with RSA and RSG compliance, and contribute to a safe, fun environment. A current RSA, RSG and flexible availability are required.

Qualifications

• RSA and RSG compliance required.
• Ability to perform physical tasks and lifting.
• Flexible availability to cover shifts.

Responsibilities

• Be the face of the floor, connecting with guests.
• Recommend drinks and share passion for products.
• Deliver top-notch customer service on every interaction.
• Support the gaming and wagering team when needed.

Skills

Customer service

Team player

RSA/RSG

Physical tasks

Job description

Job Description

Bar & Gaming Attendant | Austral Hotel

With great gaming comes great responsibility! We’re looking for Bar & Gaming Attendant to create a welcoming atmosphere for our guests through warm and authentic service. To be suitable for this role, you’ll be motivated to comply with Responsible Service of Alcohol and Gaming regulations. Sound like a good fit? Game on!

A day in the life of a Bar & Gaming Attendant:

Be the face of the floor, connecting with guests and making sure every visit is a memorable one.

Share your passion for our products and recommend the perfect drink to make a guest's day.

Deliver top-notch customer service and make every interaction fun and memorable.

From the first pour of the day to the final lock-up, you'll be on the front lines, making sure our standards are sky-high and the experience is one to remember.

Help the gaming and wagering team when needed and legally able

Inherent requirements:

This is a hands-on role that involves manual handling and lifting as part of regular duties (e.g. moving stock, kegs, and deliveries). Applicants must have the ability to perform physical tasks safely and efficiently.

About you:

You’re a natural at making people feel welcome and have a knack for the little details.

You’re a team player who is motivated to create magic for both guests and teammates.

You have a current RSA, RSG and flexible availability.

Some gaming experience or willingness to learn would also be an asset.

Ready to put your stamp on a venue locals love? We want to hear from you.

The benefits are good too!

Grow your career within ALH Hotels and the wider Endeavour Group network. An exclusive discount card for ALH Hotels, BWS, Dan Murphy’s and other Endeavour Group brands, not to mention discounts from Woolworths and Big W. Endeavour Wellbeing Support; our EAP service offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance.

In line with our ongoing commitment to responsibility, candidates will be required to complete Employee Due Diligence checks which may include a National Police Check as part of the recruitment process.

#WeAreTogetherCreators #ComeAsYouAre #DreamBig #FeelTheEnergy #LeaveYourMark #ALH #EndeavourGroup

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.