Bar & Gaming Attendant - Austral Hotel

ALH Hotels; Mackay Regional; On-site; AUD 34,000 - 44,000; Full time

Benefits offered by this job

ALH Hotels discount card

Endeavour Wellbeing Support

Job summary

Austral Hotel, operated by ALH Hotels, is seeking a Bar & Gaming Attendant to welcome guests with warm, authentic service while ensuring compliance with RSA and gaming regulations. You'll be part of a friendly team on the floor, delivering great drinks and a memorable visit.

This hands-on role involves physical tasks, flexible availability, and a willingness to learn gaming operations. You’ll support the gaming and wagering team, help with stock and deliveries, and contribute to a safe,

Qualifications

• Current RSA and RSG certifications required.
• Flexibility with shifts and availability.

Responsibilities

• Be the face of the floor, connecting with guests and ensuring a memorable visit.

Skills

RSA & RSG knowledge

Customer service

Team player

Job description

About The Role

Bar & Gaming Attendant | Austral Hotel

With great gaming comes great responsibility! We're looking for Bar & Gaming Attendant to create a welcoming atmosphere for our guests through warm and authentic service. To be suitable for this role, you'll be motivated to comply with Responsible Service of Alcohol and Gaming regulations. Sound like a good fit? Game on!

A day in the life of a Bar & Gaming Attendant:

Be the face of the floor, connecting with guests and making sure every visit is a memorable one.

Share your passion for our products and recommend the perfect drink to make a guest's day.

Deliver top-notch customer service and make every interaction fun and memorable.

From the first pour of the day to the final lock-up, you'll be on the front lines, making sure our standards are sky-high and the experience is one to remember.

Help the gaming and wagering team when needed and legally able

Inherent Requirements

This is a hands-on role that involves manual handling and lifting as part of regular duties (e.g. moving stock, kegs, and deliveries). Applicants must have the ability to perform physical tasks safely and efficiently.

About You

You're a natural at making people feel welcome and have a knack for the little details.

You're a team player who is motivated to create magic for both guests and teammates.

You have a current RSA, RSG and flexible availability.

Some gaming experience or willingness to learn would also be an asset.

Ready to put your stamp on a venue locals love? We want to hear from you.

The benefits are good too!

Grow your career within ALH Hotels and the wider Endeavour Group network. An exclusive discount card for ALH Hotels, BWS, Dan Murphy's and other Endeavour Group brands, not to mention discounts from Woolworths and Big W. Endeavour Wellbeing Support; our EAP service offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance.

In line with our ongoing commitment to responsibility, candidates will be required to complete Employee Due Diligence checks which may include a National Police Check as part of the recruitment process.

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