Bar & Café Operations Lead

Swing Factory; Melbourne; Vor Ort; AUD 65.000 - 90.000; Vollzeit

Benefits dieser Stelle

Golf gear

Range access

Staff discounts

Zusammenfassung

Swing Factory Pty Ltd in Vermont South, VIC, seeks an experienced Bar & Café Manager (Manager on Duty) for its multi-faceted venue combining café, bar, golf and events. In this hands-on leadership role you will run shifts, manage café and bar operations, oversee stock, and support the Events & Marketing team to deliver memorable guest experiences.

You will lead a small team, maintain high service standards, handle customer inquiries, and ensure food safety and WHS compliance across seven days of

Qualifikationen

• Hospitality or duty management experience across café, bar, restaurant or broader F&B operations.
• Demonstrated experience leading a team and supporting day-to-day operations, particularly during busy trading periods.
• Strong customer service, communication and problem-solving skills.
• Hands-on approach and ability to think on feet.
• Genuine passion for hospitality and pride in delivering high standards.
• Experience with stock management, ordering and stock control.
• RSA required; First Aid and Food Safety certificates are highly desirable.
• Confidence using technology and POS systems; SwiftPOS, Tanda or similar is a bonus.
• Availability to work mornings, evenings, weekends and public holidays.
• Interest in golf, entertainment or recreation is a bonus.
• Barista or bar experience is a plus but not essential.

Aufgaben

• Be responsible for the venue during your shift, ensuring the team and operation run smoothly across all areas.
• Lead café, bar and kitchen operations, maintaining high standards of hospitality and service.
• Manage stock, including ordering, stock levels, deliveries and wastage.
• Coach and support team members to deliver consistent service and standards.
• Handle customer enquiries and feedback professionally.
• Oversee golf course, driving range and mini golf operations, including bookings and POS tech.
• Monitor venue presentation, cleanliness and guest experience.
• Support events delivery in coordination with Events & Marketing Coordinator.
• Ensure food safety, RSA and WHS standards are maintained.
• Complete daily opening, closing, reporting and handover requirements.
• Collaborate with Venue Manager on team performance and priorities.

Kenntnisse

Hospitality management

Duty management

Customer service

Communication

Problem solving

Stock management

RSA

First Aid

Food safety

POS systems

Barista experience

Tools

SwiftPOS

Tanda

Jobbeschreibung

Permanent Full-Time | Amusement, Events & Recreation Award 2020 – Grade 6 or 7 (based on experience)

Bar & Café Manager (Manager on Duty)

Swing Factory Pty Ltd
Vermont South, VIC

Permanent Full-Time | Amusement, Events & Recreation Award 2020 – Grade 6 or 7 (based on experience)

Join a unique hospitality, golf and entertainment venue

Swing Factory is an Australian-owned business delivering great experiences through hospitality, golf and entertainment.

Our Morack venue in Vermont South combines a public golf course, modern driving range, mini golf, café, bar, events and entertainment in a vibrant community environment.

We’re looking for an experienced, hands-on hospitality professional to lead our café and bar operation while also taking responsibility for the wider venue as Manager on Duty.

This is an all-areas management role with a strong hospitality focus. You’ll lead the team on shift, take ownership of café and bar operations, manage stock and service standards, and oversee the wider venue to ensure everything runs smoothly.

You’ll work alongside the Venue Manager, 2IC and other MODs as part of the venue leadership team.

The Role

The venue operates from 6am to 10pm daily, except Sunday when it closes at 9pm. Our MOD team provides operational management coverage across the seven-day operation.

As Manager on Duty, you will:

• Be responsible for the venue during your shift, ensuring the team, service and operation run smoothly across all areas.

• Lead café, bar and kitchen operations, maintaining high standards of hospitality, food quality and customer service.

• Manage stock, including ordering, stock levels, deliveries, stock rotation, wastage and stock control.

• Lead, coach and support team members to deliver consistent service and operational standards.

• Manage customer enquiries, feedback and operational issues professionally and confidently.

• Oversee golf course, driving range and mini golf operations, including bookings, presentation, customer issues and Toptracer/POS technology.

• Monitor venue presentation, cleanliness and overall guest experience throughout the shift.

• Support the delivery of events in coordination with the Events & Marketing Coordinator.

• Ensure food safety, RSA and WHS standards are maintained.

• Complete daily opening, closing, reporting and handover requirements.

• Work closely with the Venue Manager and 2IC on team performance, coaching and day-to-day venue priorities.

About You

You’re an experienced hospitality professional and people leader who enjoys being hands-on and working in a busy environment.

We’re looking for someone with:

• Hospitality or duty management experience, ideally across café, bar, restaurant or broader F&B operations.

• Demonstrated experience leading a team and supporting day-to-day operations, particularly during busy trading periods.

• Strong customer service, communication and problem-solving skills.

• A practical, hands-on approach and the ability to think on your feet.

• A genuine passion for hospitality and pride in delivering high standards.

• Experience with stock management, ordering and stock control.

• RSA required; First Aid and Food Safety certificates are highly desirable.

• Confidence using technology and POS systems; SwiftPOS, Tanda or similar is a bonus.

• Availability to work a mix of mornings, evenings, weekends and public holidays.

• An interest in golf, entertainment or recreation is a bonus.

• Barista or bar experience is a plus but not essential.

What We Offer

• Amusement, Events & Recreation (AER) Award rates and conditions.

• A supportive and fun team environment.

• Career development opportunities within an expanding company.

• Staff perks including golf gear, range access.

• The chance to make your mark in a unique, fast-growing entertainment venue.

How to Apply

If you’re ready to lead from the front, keep things running smoothly, and help deliver one of Melbourne’s most exciting golf experiences, hit the Apply Now button. We’d love to hear from you!

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