Golf Operations Assistant

Peninsula Leisure Pty Ltd; Melbourne; On-site; AUD 42,000 - 56,000; Full time

Benefits offered by this job

Complimentary PARC/PINES membership

Flexible working options

Professional development opportunities

Job summary

Peninsula Leisure Pty Ltd seeks an energetic Golf Operations Assistant to support daily operations at Centenary Park Golf Course, working across reception, café, bookings, and range activities. You’ll assist PGA professionals and casual staff to deliver welcoming experiences for golfers and guests.

You will manage POS transactions, assist with equipment and coaching programs, and maintain food service standards. Join a community-focused team during a time of positive change.

Qualifications

• Current CPR
• Current First Aid
• Current Police Records Check
• Current Working with Children Check
• Responsible Service of Alcohol (RSA)
• Experience in front-of-house operations within golf, sport, leisure or similar environments
• Knowledge of golf programs, coaching environments or participation pathways
• Experience working with golf professionals, coaches or instructors
• Familiarity with golf booking systems such as MiClub (or similar)
• Strong customer service skills and a genuine commitment to creating great experiences
• Excellent verbal and written communication skills
• Initiative and problem-solving ability
• Resilience and adaptability during positive change

Responsibilities

• Deliver outstanding customer service at reception and in the café
• Process point-of-sale transactions and manage bookings by phone and online
• Handle customer feedback and escalations as required
• Provide basic advice on golf equipment and apparel
• Assist with hire equipment management (carts, clubs, range balls)
• Oversee driving range operations to ensure a positive experience
• Prepare and serve basic food and beverage items
• Maintain a clean, well-presented café and service area per food safety standards
• Support course operations including stock handling, marshalling and event/program setup
• Collaborate with PGA professionals and casual staff to support coaching programs and participation

Skills

Customer service

Front-of-house

Communication

Teamwork

Problem solving

Tools

MiClub

POS systems

Job description

Centenary Park Golf Course has commenced an exciting new chapter, with Peninsula Leisure taking over management of the facility in earlier this year. We’re investing in people, programs and the overall experience — and looking to supplement our current team that will help shape the future of this iconic community venue.

About Us

Peninsula Leisure (PL), a wholly owned subsidiary of Frankston City Council, is an industry leading organisation focused on reimagining community health and wellbeing experiences, currently through the management of Peninsula Aquatic Recreation Centre (PARC) and The Pines Forest Aquatic Centre (Pines), Frankston Skate Park and now Centenary Park Golf Course.

Peninsula Leisure has achieved significant milestones, maximising community activation, winning individual and facility awards, widely being recognised as delivering customer excellence through a values driven approach to leadership, and profits generating reinvestment in the facilities.

Peninsula Leisure employees receive excellent benefits including complimentary PARC/PINES membership (gym, group exercise and aquatic access), flexible working options and professional development opportunities.

About the Role

As a key member of our Golf Operations team, you’ll support the smooth, safe and efficient running of daily operations across the venue. Reporting to the Golf Operations Coordinator, you’ll work across both front-of-house and back-of-house tasks, helping us create a welcoming and professional environment for all golfers and guests. Your day could include:

• Delivering outstanding customer service at reception and in the café
• Processing point-of-sale transactions and managing bookings, in person, via phone and online
• Handle customer feedback and escalat issues as required
• Provide basic advice on golf equipment and apparel as well as assisting with hire equipment management
• (carts, clubs, range balls)
• Oversee driving range operations to ensure a positive experience for all users
• Preparing and serving basic food and beverage items
• Maintaining a clean, well-presented café and service area in line with food safety standards
• Supporting course operations including stock handling, marshalling assistance, and event/program setup
• Working alongside PGA professionals and casual staff to support coaching programs and participation
• activities
• This role is ideal for someone who enjoys variety, teamwork and being part of a vibrant community facility.

What You’ll Bring

• Current CPR
• Current First Aid
• Current Police Records Check
• Current Working with Children Check
• Responsible Service of Alcohol (RSA)
• Experience in front-of-house operations within golf, sport, leisure or similar environments
• Knowledge of golf programs, coaching environments or participation pathways
• Experience working with golf professionals, coaches or instructors
• Familiarity with golf booking systems such as MiClub (or similar)
• Strong customer service skills and a genuine commitment to creating great experiences
• Excellent verbal and written communication skills
• Initiative, problem-solving ability and sound decision-making
• Resilience, adaptability and a strong values alignment – especially important during a period of positive chang

Why Join Peninsula Leisure?

You’ll be part of a supportive, community-focused organisation that values innovation, teamwork, and delivering high-quality experiences. We think PEOPLE, we REIMAGINE, and we DELIVER — and we’re looking for someone who shares these values. With new management already commended in early July, you’ll be joining at a pivotal time. This is your chance to:

• Help shape new standards, systems and service culture
• Contribute ideas and be part of continuous improvement
• Grow with a team committed to elevating the facility and community experience
• Work alongside PGA professionals and passionate staff in a supportive, collaborative environment

You won’t just be filling a role — you’ll be part of building the next chapter of Centenary Park Golf Course.

For further information please contact Tristan Cross via email [e-mail]

Applications close on Friday 9th October 2026 at 5pm.

Peninsula Leisure is an Equal Opportunity and Child Safe Employer that is committed to inclusion and diversity.

We proudly support a workplace that welcomes and includes the unique contributions of all people https://peninsulaleisure.com.au/about/