Service Attendant - Full-Time - Morack

Swing Factory; Melbourne; Sur place; AUD 48 000 - 62 000; Plein temps

Résumé du poste

Swing Factory is seeking a full-time Service Attendant for Morack Public Golf in Vermont South. You will be part of a busy venue spanning golf reception, driving range, mini golf, café and bar, delivering great guest experiences from arrival.

The role involves welcoming guests, taking bookings, briefing on facilities, handling food and beverage orders via POS, and ensuring clean, well-presented areas. RSA and Food Safety certificates are highly regarded, and a flexible roster including evenings

Qualifications

• Hospitality or customer service experience is highly regarded.
• RSA and Food Safety certificates are highly regarded.
• Flexible roster including evenings and weekends.

Responsabilités

• Welcome guests and provide friendly, knowledgeable service.
• Process Driving Range and Mini Golf bookings.
• Brief guests on facilities, activities and technology.
• Take and process Food & Beverage orders via POS.
• Deliver food and beverages to guests across the venue.
• Keep service areas clean and well-presented.
• Restock and maintain service areas.
• Answer guest questions and promote venue offerings.
• Work across different areas as needed.
• Create a fun, welcoming atmosphere for guests.

Connaissances

Customer service

Team player

Communication skills

Hospitality experience

Outils

POS system

Description du poste

Service Attendant – Full Time | Morack Public Golf

Join a unique hospitality, golf and entertainment venue

Swing Factory is an Australian-owned business delivering great experiences through hospitality, golf and entertainment.

Our Morack venue in Vermont South combines a public golf course, modern driving range, mini golf, café, bar, events and entertainment in a vibrant community environment.

We’re looking for a Full-Time Service Attendant who enjoys working with people and wants to be part of a busy, varied and energetic venue.

This is a hands‑on, all‑areas role where you’ll work across Golf Reception, Driving Range, Mini Golf, Café and Bar, helping guests have a great experience from the moment they arrive.

The Role

As a Service Attendant, you’ll be part of our multi-skilled venue team and play an important role in delivering great guest experiences across the venue.

Your day‑to‑day responsibilities will include:

Welcoming guests and providing friendly, knowledgeable service.

Processing Driving Range and Mini Golf bookings.

Briefing guests on our facilities, activities and technology.

Taking and processing Food & Beverage orders through our POS system.

Delivering food and beverages to guests throughout the venue.

Maintaining clean, tidy and well‑presented customer and service areas.

Re‑stocking and maintaining service areas.

Answering guest questions and helping them make the most of their visit.

Promoting venue offerings, activities and promotions.

Working across different areas of the venue depending on operational needs.

Helping create a fun, welcoming and energetic atmosphere for our guests.

What We're Looking For

We’re looking for someone who is:

Friendly, energetic and genuinely enjoys working with people.

Reliable and committed to a full‑time position.

Comfortable working in a busy, fast‑paced environment.

A team player who enjoys working across different areas.

Confident communicating with customers and colleagues.

Able to maintain high standards of presentation, service and cleanliness.

Available to work a flexible roster, including evenings and weekends.

Interested in hospitality, golf, sport, recreation or entertainment.

Hospitality, café, bar or customer service experience is highly regarded

RSA and Food Safety certificates are highly regarded.

What We Offer

Full-time employment in a growing Australian-owned business.

Amusement, Events & Recreation Award rates and conditions.

A fun, inclusive and supportive team environment.

Training and opportunities to develop your hospitality and customer service skills.

Career development opportunities as Swing Factory continues to grow.

Staff perks including golf gear, golf entertainment and other benefits.

The opportunity to work across a unique combination of hospitality, golf and entertainment.

A varied role where every shift is different.

Join Swing Factory