Banquets Team Leader - Rydges Newcastle

EVT Limited; Newcastle; On-site; AUD 65,000 - 100,000; Full time

Benefits offered by this job

50% off dining and stays across EVT

$2 movie tickets

Seasonal perks at Thredbo

Rapid career growth

Paid parental leave

Job summary

EVT Limited, proudly operating in Australia and New Zealand, invites you to join its hospitality network in Newcastle. The role focuses on leading food and beverage teams, delivering exceptional guest experiences across hotels and venues, and coordinating events and catering with quality standards.

You’ll bring strong leadership, customer service, event coordination and a hands-on, non-hierarchical approach. EVT offers day-one perks and career growth across its hotels and entertainment venues.

Qualifications

• Experience leading events or banqueting in restaurants and hotels.
• Strong leadership and team development experience.
• Excellent customer service and resolution of enquiries/complaints.

Responsibilities

• Strong leadership and team management, with the ability to motivate, coach, and develop food & beverage staff.
• Excellent customer service skills, with a focus on resolving enquiries and complaints professionally
• Operational management expertise including scheduling, inventory control, and cost management
• Solid knowledge of health, safety, and food hygiene regulations with compliance enforcement
• Effective communication and collaboration skills across teams, departments, and stakeholders

Skills

Leadership

Customer service

Team management

Communication

Problem solving

Tools

Hospitality operations

Job description

Proudly owned and operated in Australia and New Zealand, Rydges offers refreshingly local stays in city, regional and resort-style hotels. We’re not just in the neighbourhood, we’re part of it. Every hotel is designed for ease, connection and quality. From check-in to check-out, our local heroes bring a can-do attitude and “too easy” service. Whether it’s for work or a well-earned break, our place feels like home with the charm of somewhere new. Join us to help make every moment memorable.

EVT has an endless range of roles and careers paths to explore across over 140entertainment experiences like Event Cinemas and Moonlight Cinemas, 150award winningrestaurants and bars, and 80+ hotels, including QT, Rydges,Atura,LyLo, Independent CollectionandAustralia’s most lovedyear roundalpine resort,Thredbo.Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few. Onceyou’rein,there’sno limits on where your career could take you.

Key Responsibilities& Experience

• Strong leadership and team management, with the ability to motivate, coach, and develop food & beverage staff.
• Excellent customer service skills, with a focus on resolving enquiries and complaints professionally
• Operational management expertise including scheduling, inventory control, and cost management
• Solid knowledge of health, safety, and food hygiene regulations with compliance enforcement
• Effective communication and collaboration skills across teams, departments, and stakeholders

What You’ll Bring

• Experience leading events or banqueting in restaurants and hotels.
• Good knowledge around food & beverage offering.
• Supervised, trained, and developed team members to consistently meet performance and guest satisfaction targets
• Handled customer feedback and service recovery, maintaining high standards of guest experience
• Coordinated events, banquets, and catering services, ensuring seamless delivery and quality standards
• Strong communication skills, attention to detail and work ethic.

How You Work

• Daymaker ethos — no one’s too big for the small things.
• Hands-on and non-hierarchical — leads from the front.
• Resilient and solutions-focused — stays calm, moves fast.

Perks from Day One

As part of EVT, you unlock Elevate Perks from your first day. Parity for all levels - no ivory towers.

• 50% off dining and stays across EVT hotels – QT, Rydges, Atura, LyLo and more.
• $2 movie tickets + discounts on Gold Class, Moonlight Cinema and Candy Bar.
• Seasonal perks at Thredbo.
• Rapid career growth across our hotel & entertainment network.
• Paid parental leave; community & volunteering opportunities.

We welcome applicants from all backgrounds