Banking & Insurance Assistant

Ausure Unified Insurance Brokers; Gatton; On-site; AUD 45,000 - 60,000; Full time

Job summary

Ausure Unified Insurance Brokers – Gatton QLD is seeking an entry-level Banking & Insurance Assistant to join the team. You will provide excellent customer service, handle basic account transactions, and help maintain accurate records in a friendly, client-focused environment.

Ideal candidates have strong communication skills, attention to detail, and the ability to adapt to a fast-paced setting. Opportunity to progress within the insurance brokerage business for the right person.

Qualifications

• Previous banking experience is preferred but not mandatory.
• Excellent communication and interpersonal skills.
• Strong attention to detail and accuracy.
• Basic knowledge of banking products and services.
• Ability to adapt to a fast-paced environment.
• Proficiency with computer applications and banking software.

Responsibilities

• Provide excellent customer service to clients, addressing inquiries and resolving issues.
• Assist clients with account-related transactions and maintenance.
• Process banking transactions: deposits, withdrawals, transfers, payments.
• Ensure accuracy and compliance with banking policies.
• Maintain organized records of customer transactions and activities.
• Assist in preparing and updating customer account documentation.
• Stay informed about bank products and services to guide customers.
• Collaborate with team members to achieve goals and support a positive environment.

Skills

Excellent communication

Attention to detail

Computer literacy

Adaptability

Teamwork

Education

High school diploma

Finance-related education (a plus)

Job description

Ausure Unified Insurance Brokers – Gatton QLD

Ausure Unified Insurance Brokers - Gatton

Banking & Insurance Assistant

Are you an enthusiastic and detail-oriented individual with a passion for the financial industry? We are seeking a dynamic Banking Assistant to join our team at Ausure Unified Insurance Brokers (Suncorp Bank Agency) in Gatton, QLD. This is an excellent opportunity for someone who is customer-focused, organized, and eager to grow within a reputable financial institution.

Key Responsibilities:

• Provide excellent customer service to clients, addressing inquiries and resolving issues in a timely and professional manner.

• Assist clients with account-related transactions, inquiries, and account maintenance.

Transaction Processing:

• Process various banking transactions, including deposits, withdrawals, transfers, and payments.

• Ensure accuracy and compliance with banking policies and procedures.

Documentation and Record-Keeping:

• Maintain accurate and organised records of customer transactions and account activities.

• Assist in preparing and updating customer account documentation.

Product Knowledge:

• Stay informed about the bank's products and services to effectively assist customers in choosing the best options for their financial needs.

Team Collaboration:

• Work collaboratively with other team members to achieve team goals and uphold a positive and supportive work environment.

Qualifications and Skills:

• Previous experience in banking or a related field is preferred but not mandatory.

• Excellent communication and interpersonal skills.

• Strong attention to detail and accuracy.

• Basic knowledge of banking products and services.

• Ability to adapt to a fast-paced work environment.

• Proficiency in computer applications and banking software.

Education:

• High school diploma or equivalent. Additional education in finance or related fields is a plus.

Remuneration & Future Outlook

The remuneration package will be discussed with individual candidates and will vary depending on experience.

This is an entry level role, however there are opportunities to progress to work in our insurance brokerage business for the right candidate.

We are considering applicants looking for full time or School hours (5 days) employment.

Applications close Monday, 5/09/2026.

Only successfulapplicants will be contacted.