Broker Assistant/Trainee Insurance Broker

Reg Leis Insurance Services; Gympie Regional; On-site; AUD 45,000 - 65,000; Full time

Job summary

Reg Leis Insurance Services in Gympie is seeking a Broker Assistant/Trainee Insurance Broker to support a portfolio of clients and work alongside experienced brokers. You will gain hands-on experience across insurance products while working toward becoming a qualified broker.

Join a well‑established general insurance broking business with 50+ years of service, offering a clear pathway into a professional insurance career within Ausure and Steadfast networks.

Qualifications

• Minimum 2 years experience in general insurance or insurance broking.
• Demonstrated customer service excellence and professionalism.
• Strong written and verbal communication skills.
• Excellent attention to detail and time management.
• Proficient computer skills, including MS Office 365; experience with broking platforms.
• Motivated self-starter with a collaborative, team‑oriented approach.

Responsibilities

• Provide office admin duties and support to brokers
• Assist brokers with managing client insurance and risk needs
• Prepare new business quotes, renewals, endorsements and cancellations
• Handle client and insurer enquiries by phone and email
• Process policies using insurer platforms and internal systems
• Prepare documentation and invoices accurately and on time
• Claims admin support

Skills

Teamwork

Customer service

Communication skills

Attention to detail

Time management

MS Office 365

Broking systems

Analytical thinking

Empathy

Self-motivation

Fast learner

Tools

MS Office 365

Broking systems

Job description

Broker Assistant/Trainee Insurance Broker

Reg Leis Insurance Services isawell establishedgeneral insurance broking business based in Gympie. For over 50 years, we've providedclients with high quality insurance services, professionaladvice and supplied insurance solutionstailored to individuals and businesses Australia wide. We are part of Ausure Insurance Brokers who are members of the Steadfast Group,the largest network of insurance brokers in Australasia.

We are motivated, professional and enthusiastic about what we do, and are seeking like minded people to join our team.

We are offering an excellent opportunity for someone who is an experienced admin support person who is interested in further developing their career in the insurance industry. This is the ideal pathway for someone looking to build a long‑term, professional career in insurance broking.

About the Role

As a Broker Assistant/Trainee Broker, you'll work alongside experienced brokers to support and service a portfolio of clients while developing your technical and client relationship skills. You'll gain hands‑on experience across a range of insurance products, while working towards becoming a broker.

Key Responsibilities

• Provide office admin duties and support to brokers
• Assist brokers with managing client insurance and risk needs
• Prepare new business quotes, renewals, endorsements and cancellations
• Handle client and insurer enquiries by phone and email
• Process policies using insurer platforms and internal systems
• Prepare documentation and invoices accurately and on time
• Claims admin support

What You’ll Bring

• Working as part of a team, the right candidate must display the following attributes, qualifications & experience:
• Ability to work independently and collaboratively
• Customer service orientation having previously worked in a professional services role and motivation to exceed client needs and expectations at all times
• Minimum 2 years experience in general insurance, insurance broking
• A strong interest in progressing to a client‑facing broker role
• Excellent written and verbal communication skills
• High attention to detail and strong time management
• High level of computer proficiency, including MS Office 365, experience with broking systems
• Well‑developed analytical and problem‑solving skills
• Friendly disposition and natural empathetic nature
• Passionate and motivated self‑starter with a positive 'can do' attitude

We're looking for someone who is a fast learner, with a desire to continue developing a career in the insurance industry. This is a great opportunity to work within a friendly, professional team where you'll have the opportunity to continue to grow and develop your career as an insurance professional. Great opportunity for certification and qualifications for the right candidate. Your remuneration will reflect your skills and experiencein relation to the role responsibilities.

Why Become a Broker

Insurance broking is a dynamic, client‑focused profession offering long‑term career security, professional development and the chance to build lasting relationships across many industries. With training, mentorship, and clear progression pathways, broking is an ideal career for service‑driven individuals ready to grow.

Come and join our team!

If you're already working in the insurance industry and ready to take the next step in your insurance career, we want to hear from you.

You must have the right to live and work in Australia permanently. Only short listed candidates will be contacted. No contact from recruitment agencies please.