Banking Insights Strategist — Flexible Working

Resources Group

Melbourne

On-site

AUD 80,000 - 120,000

Full time

2 days ago
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Benefits offered by this job

Major banking client
Global-scale data insights
Flexible working
Structured L&D

Job summary

Resources Group is seeking an Insights Analyst to join its Global Data and Insights team in Melbourne. You will work in a dedicated client service group looking after a major bank, collaborating with senior stakeholders to illuminate customer behaviour using a powerful data platform and rich customer databases.

You will translate data into strategic narratives, deliver both BAU and ad hoc reporting, and build strong stakeholder engagement through client-ready presentations.

Qualifications

  • Experience in strategic insights agency.
  • Experience using quantitative customer survey data - syndicated or customised.
  • Strong analytical skills - Q software is essential.
  • Experience translating data into strategic narratives
  • Creating and helping to deliver client-ready presentations
  • A client-facing analyst who enjoys building relationships and tailoring insights for stakeholders.

Responsibilities

  • Deliver succinct BAU and ad hoc reporting and strategic insights.
  • Illuminate customer behaviour and the competitor landscape using a powerful data platform.
  • Collaborate with senior stakeholders to build strong stakeholder engagement.
  • Translate data into actionable narratives and client-ready presentations.

Skills

Strategic insights experience
Quantitative survey data
Q software
Client-facing analytics
Presentation delivery
NPS awareness

Tools

Q software
PowerPoint

Job description

Resources Group is seeking an Insights Analyst to join its Global Data and Insights team in Melbourne. You will work in a dedicated client service group looking after a major bank, collaborating with senior stakeholders to illuminate customer behaviour using a powerful data platform and rich customer databases.

You will translate data into strategic narratives, deliver both BAU and ad hoc reporting, and build strong stakeholder engagement through client-ready presentations.

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