Banking Customer Service Advisor – Growth & Training

Coleambally; Wagga Wagga; On-site; AUD 52,000 - 62,000; Full time

Benefits offered by this job

Mortgage product discounts

Flexible work arrangements

Learning & development

Community volunteering

Job summary

Westpac in Wagga Wagga is seeking a Customer Service Advisor to assist customers with everyday banking needs and tailor solutions to their financial requirements. You will play a key role in resolving inquiries and offering suitable banking products, working in a customer-facing capacity.

This full-time position involves 38 hours per week, Monday to Friday, with training and ongoing development to help you grow within the bank's local team.

Qualifications

• Excellent communication with customers and colleagues.
• Able to resolve queries and provide solutions.
• Strong time management and prioritisation in a busy environment.

Responsibilities

• Assist customers with everyday banking needs.
• Provide support for banking transactions and inquiries.
• Identify opportunities to introduce banking products and services.

Skills

Clear communication

Customer service

Problem solving

Time management

Team collaboration

Job description

Westpac in Wagga Wagga is seeking a Customer Service Advisor to assist customers with everyday banking needs and tailor solutions to their financial requirements. You will play a key role in resolving inquiries and offering suitable banking products, working in a customer-facing capacity.

This full-time position involves 38 hours per week, Monday to Friday, with training and ongoing development to help you grow within the bank's local team.