Banking Customer Experience Advisor

National Australia Bank; Moree; Hybrid; AUD 52,000 - 64,000; Part time

Benefits offered by this job

Banking discount

Benefits & discounts

Leave benefits

Career development

Job summary

National Australia Bank is seeking a Branch Customer Advisor in Moree to deliver tailored, high-quality service at the branch. You will be the first point of contact, helping customers with account openings, lending and everyday banking, while guiding them to digital self-service options.

You will thrive in a customer-centric environment that values inclusion, teamwork and accurate, efficient transactions, with development paths offered to grow your career in NAB's retail banking network.

Qualifications

• A passion for delivering quality, gold-class experiences for NAB's diverse range of customers.
• A team player with a keen eye for detail ensuring every transaction is efficient and accurate.
• Customer centric thinking and an appreciation for inclusion and the diversity of our customers.

Responsibilities

• Support NAB's Moree Branch by being the first point of contact for our customers; putting them at the centre of everything you do.
• Identify the most suitable products and services for customers: like account opening, unsecured lending and banking transactions
• Demonstrate our Smarter Banking options (self-service and digital) for customers; making so banking is simple, easy and secure.

Skills

Customer service

Attention to detail

Team player

Job description

National Australia Bank is seeking a Branch Customer Advisor in Moree to deliver tailored, high-quality service at the branch. You will be the first point of contact, helping customers with account openings, lending and everyday banking, while guiding them to digital self-service options.

You will thrive in a customer-centric environment that values inclusion, teamwork and accurate, efficient transactions, with development paths offered to grow your career in NAB's retail banking network.