Banking Customer Advisor — Service & Solutions

National Australia Bank; Toowoomba Regional; On-site; AUD 55,000 - 65,000; Full time

Benefits offered by this job

Career development programs

Banking discounts

Wellbeing benefits

Leave benefits

Job summary

National Australia Bank is hiring a Branch Customer Advisor for the Clifford Gardens branch in Australia. You’ll be the first point of contact, helping customers with accounts, deposits, and everyday banking needs. This role emphasizes customer-centric service, with a focus on self-service options and secure transactions.

Work hours are 8:30am to 5:00pm, Monday to Friday, five days a week. Joining NAB means access to career development, banking discounts, and a range of employee benefits

Qualifications

• A passion for delivering quality, gold-class experiences for NAB’s diverse range of customers.
• A team player with a keen eye for detail ensuring every, transaction is efficient and accurate.
• Customer centric thinking and an appreciation for inclusion and the diversity of our customers.

Responsibilities

• Support NAB’s Clifford Gardens branch by being the first point of contact for our customers; putting them at the centre of everything you do.
• Identify the most suitable products and services for customers: like account opening, unsecured lending and banking transactions.
• Demonstrate our Smarter Banking options (self-service and digital) for customers; making banking simple, easy and secure.

Skills

Customer service

Team player

Attention to detail

Job description

National Australia Bank is hiring a Branch Customer Advisor for the Clifford Gardens branch in Australia. You’ll be the first point of contact, helping customers with accounts, deposits, and everyday banking needs. This role emphasizes customer-centric service, with a focus on self-service options and secure transactions.

Work hours are 8:30am to 5:00pm, Monday to Friday, five days a week. Joining NAB means access to career development, banking discounts, and a range of employee benefits