Banking Customer Advisor - Leave & Relief Coverage

NAB; Dubbo; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Career development

Colleague benefits

Discounts on financial products

Flexible leave options

Job summary

NAB in Tamworth is seeking a Branch Customer Advisor – Banking. You will be the first point of contact for customers, helping with accounts, lending transactions, and everyday banking needs.

Role requires travel to Gunnedah, Quirindi and Walcha branches; a valid licence and transport are essential. Hours are Mon–Wed, Fri 09:00–16:30 and Thu 09:00–17:30, with mileage paid. NAB offers career development and a range of staff benefits.

Qualifications

• Experience delivering quality customer service.
• Strong attention to detail in transactions and data entry.
• Team-oriented with collaborative mindset.

Responsibilities

• Support NAB's Tamworth and nearby branches as frontline contact for customers.
• Assist customers with product needs: accounts, lending, and transactions.
• Showcase Smarter Banking options (self-service and digital) to simplify banking for customers.

Skills

Customer service

Attention to detail

Team player

Tools

Banking software

Job description

NAB in Tamworth is seeking a Branch Customer Advisor – Banking. You will be the first point of contact for customers, helping with accounts, lending transactions, and everyday banking needs.

Role requires travel to Gunnedah, Quirindi and Walcha branches; a valid licence and transport are essential. Hours are Mon–Wed, Fri 09:00–16:30 and Thu 09:00–17:30, with mileage paid. NAB offers career development and a range of staff benefits.