Banking Customer Advisor – Gunnedah (Digital Banking)

National Australia Bank; Gunnedah; On-site; AUD 60,000 - 70,000; Full time

Benefits offered by this job

Banking benefits

Discounts on travel and tech

Generous leave options

Colleague benefits portal

Job summary

National Australia Bank is seeking a Branch Customer Advisor in Gunnedah to deliver a seamless, customer-centric experience. You’ll be the first point of contact at the NAB branch, helping customers with accounts, lending, and everyday banking needs.

You will promote NAB’s Smarter Banking options and assist customers in using self-service and online tools, ensuring transactions are accurate and efficient. A team-oriented, diverse-friendly approach is essential.

Qualifications

• A passion for delivering quality, gold-class experiences for NAB’s customers.
• A team player with keen eye for detail ensuring every transaction is accurate.
• Customer-centric thinking and appreciation for diversity of customers.

Responsibilities

• Support NAB’s Gunnedah Branch by being the first point of contact for customers.
• Identify the most suitable products and services for customers (account opening, unsecured lending, transactions).
• Demonstrate Smarter Banking options (self-service and digital) for customers.

Skills

Customer service

Attention to detail

Team player

Customer-centric

Job description

National Australia Bank is seeking a Branch Customer Advisor in Gunnedah to deliver a seamless, customer-centric experience. You’ll be the first point of contact at the NAB branch, helping customers with accounts, lending, and everyday banking needs.

You will promote NAB’s Smarter Banking options and assist customers in using self-service and online tools, ensuring transactions are accurate and efficient. A team-oriented, diverse-friendly approach is essential.