Banking Customer Advisor – Frontline Experience

National Australia Bank; Adelaide; Hybrid; AUD 55,000 - 65,000; Full time

Benefits offered by this job

Tailored career development

Banking discounts

Benefits & offers on Travel, Fitness,…

Parental leave & various leave options

NAB Colleague Benefits

Job summary

National Australia Bank Adelaide Office is seeking a Branch Customer Advisor – Banking – Adelaide to help deliver a seamless, tailored customer experience. You will be the first point of contact for customers, helping identify suitable products and services such as account openings, unsecured lending and everyday banking transactions.

Join NAB for career development, competitive banking discounts, broad employee benefits, and a diverse, inclusive workplace committed to exceptional customer

Qualifications

• Passion for delivering quality, gold-class experiences for NAB’s diverse range of customers.
• Team player with a keen eye for detail ensuring every transaction is efficient and accurate.
• Customer-centric thinking and an appreciation for inclusion and the diversity of our customers.

Responsibilities

• Serve as first point of contact for customers at the Adelaide Office.
• Identify suitable products and services for customers: account opening, unsecured lending and banking transactions.
• Demonstrate Smarter Banking options (self-service and digital) to simplify banking.

Skills

Customer focus

Team player

Detail oriented

Inclusion & diversity

Job description

National Australia Bank Adelaide Office is seeking a Branch Customer Advisor – Banking – Adelaide to help deliver a seamless, tailored customer experience. You will be the first point of contact for customers, helping identify suitable products and services such as account openings, unsecured lending and everyday banking transactions.

Join NAB for career development, competitive banking discounts, broad employee benefits, and a diverse, inclusive workplace committed to exceptional customer