Banking Branch Customer Advisor – Seamless Service

National Australia Bank Ltd.; Shire Of Broome; On-site; AUD 50,000 - 65,000; Full time

Benefits offered by this job

Career development programs

Banking/financial services discount

Leave benefits

Job summary

National Australia Bank Ltd. is seeking a Branch Customer Advisor – Banking in Broome.

You will be the first point of contact for customers at the Broome branch, delivering tailored experiences and guiding them through product options such as accounts, lending, and everyday banking transactions. You will advocate Smarter Banking and digital tools to simplify banking, while maintaining high standards of accuracy and customer care.

Qualifications

• Customer-centric approach and quality service delivery.
• Attention to detail ensuring transactions are accurate and efficient.
• Team player with a passion for delivering gold-class experiences.

Responsibilities

• Support NAB’s Broome branch by being the first point of contact for customers; place customers at the centre of everything you do.
• Identify suitable products and services for customers, including account opening, unsecured lending, and banking transactions.
• Promote Smarter Banking options (self-service and digital) to make banking simple, easy and secure.

Job description

National Australia Bank Ltd. is seeking a Branch Customer Advisor – Banking in Broome.

You will be the first point of contact for customers at the Broome branch, delivering tailored experiences and guiding them through product options such as accounts, lending, and everyday banking transactions. You will advocate Smarter Banking and digital tools to simplify banking, while maintaining high standards of accuracy and customer care.