B2B Telemarketer And Appointment Setter

Sydney WEB team; Sydney; On-site; AUD 60,000 - 75,000; Full time

Job summary

Sydney WEB team seeks a B2B Telemarketer and Appointment Setter to drive outbound calls and qualify leads for our Sydney sales team.

You will contact prospective business clients, present our web design, SEO, and digital marketing services, and schedule qualified appointments. This on-site role requires daily collaboration with marketing and sales in our Sydney office.

Qualifications

• Proven outbound telemarketing experience in B2B lead generation and appointment setting.
• Clear spoken English and strong interpersonal communication to build rapport.
• Experience with CRM or contact management systems and accurate data entry.
• Basic understanding of digital marketing concepts or willingness to learn.

Responsibilities

• Make outbound calls to prospective business clients and qualify leads.
• Follow up on warm leads and update CRM records.
• Maintain accurate notes on conversations and outcomes.
• Handle basic inbound inquiries and coordinate appointment schedules with sales and account management.
• Collaborate with marketing and sales teams in the Sydney office.

Skills

Outbound telemarketing

B2B lead generation

Appointment setting

Communication skills

CRM

Digital marketing concepts

Active listening

Target quotas

Education

High school diploma or equivalent

Tools

CRM software

Job description

Company Description

Sydney WEB team provides web design, SEO, and digital marketing services for Australian businesses, with a focus on practical, results-driven solutions. The team builds user-friendly websites that help clients improve online visibility and generate qualified leads. Their digital strategies are tailored to support sustainable, long-term business growth across diverse industries. Joining Sydney WEB team means working in a collaborative environment that values measurable outcomes and client success.

Role Description

The B2B Telemarketer and Appointment Setter will focus on contacting prospective business clients, presenting Sydney WEB team’s web design, SEO, and digital marketing services, and securing qualified appointments for the sales team. Day-to-day tasks include making outbound calls, following up on warm leads, updating CRM records, and maintaining accurate notes on conversations and outcomes. The role also involves handling basic inbound inquiries, qualifying prospects based on predefined criteria, and coordinating appointment schedules with the sales and account management teams. This is a full-time, on-site role based in Sydney, NSW, requiring consistent presence in the office and close collaboration with the broader marketing and sales team.

Qualifications

• Strong outbound telemarketing and cold-calling skills, with experience in B2B lead generation and appointment setting.
• Proficiency in communication and interpersonal skills, including clear spoken English, active listening, and the ability to build rapport quickly.
• Experience using CRM or contact management systems, with good data entry accuracy and attention to detail when tracking calls and outcomes.
• Basic understanding of digital marketing concepts such as web design, SEO, and online lead generation, or willingness to learn.
• Goal-oriented mindset with the ability to work to call targets, conversion metrics, and appointment quotas.
• Comfort working in an on-site office environment in Sydney, NSW, and collaborating closely with sales and marketing colleagues.
• Previous experience in telemarketing, call center, or business development roles is highly beneficial.
• High school diploma or equivalent required; further education in business, marketing, or communications is an advantage.