B2B Safety Account Manager – Grow Key Accounts

RSEA; Sydney; Presencial; AUD 70 000 - 100 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Base salary + car allowance + comissão

Employee discounts across safety range

Training and career development

Resumo da oferta

RSEA Safety is seeking a motivated Account Manager to join our team based in Hurstville, NSW. This predominantly office-based role involves managing a portfolio of B2B accounts, building strong relationships, growing existing business, and ensuring service levels are maintained.

Regular interaction with Sales, Operations and Customer Service teams is essential. You will identify opportunities to increase customer spend, conduct reviews, and negotiate commercial terms while maintaining accurate

Qualificações

• Experience in account management, customer relationship management or B2B sales.
• Experience managing and developing an existing customer portfolio.
• Commercially minded with a focus on customer retention and account growth.
• Confident discussing pricing, preparing quotes and identifying sales opportunities.
• Strong relationship-building and communication skills.
• Good administration, reporting and organisational capability.
• Comfortable managing multiple accounts and competing priorities.
• Microsoft Office capability; ERP experience such as Pronto is advantageous
• Safety, industrial, workwear or related industry experience is advantageous but not essential

Responsabilidades

• Manage and grow an existing portfolio of B2B customer accounts.
• Build and maintain relationships with key customer contacts and decision-makers.
• Identify opportunities to increase customer spend through cross-selling and expanding product ranges.
• Conduct regular customer reviews and proactively manage account requirements.
• Prepare quotes, manage pricing and negotiate commercial arrangements.
• Monitor customer activity, sales performance and account profitability.
• Respond to customer enquiries and resolve issues in a timely manner.
• Work closely with Sales, Customer Service, stores and warehouses to ensure customer requirements are met.
• Maintain accurate customer records, account information and sales activity.
• Support customer onboarding, product catalogues, pricing and account setup

Conhecimentos

Account management

B2B sales

Relationship building

Pricing & quotes

Cross-selling

ERP experience

Ferramentas

Pronto ERP

Descrição da oferta de emprego

RSEA Safety is seeking a motivated Account Manager to join our team based in Hurstville, NSW. This predominantly office-based role involves managing a portfolio of B2B accounts, building strong relationships, growing existing business, and ensuring service levels are maintained.

Regular interaction with Sales, Operations and Customer Service teams is essential. You will identify opportunities to increase customer spend, conduct reviews, and negotiate commercial terms while maintaining accurate