B2B Customer Care Specialist – 12-Month Contract

Mitsubishi Heavy Industries Air Conditioning Australia; Cumberland; Hybrid; AUD 70,000 - 85,000; Full time

Benefits offered by this job

Hybrid working options

Employee Assistance Program (EAP)

PerksPlus discounts

Job summary

Mitsubishi Heavy Industries Air Conditioning Australia (MHIAA) is seeking a customer‑focused professional to join the Customer Care team on a 12‑month contract at Regents Park, NSW. You’ll coordinate order fulfilment, collaborate with Sales, Logistics and 3PL, and drive service excellence for our B2B customers.

Applicants should have at least 3 years in B2B customer service, strong communication, and familiarity with ERP systems (Business Central valued).

Qualifications

• 3+ years’ experience in B2B customer service.

Responsibilities

• Manage full quote-to-cash order process for B2B customers.

Job description

Mitsubishi Heavy Industries Air Conditioning Australia (MHIAA) is seeking a customer‑focused professional to join the Customer Care team on a 12‑month contract at Regents Park, NSW. You’ll coordinate order fulfilment, collaborate with Sales, Logistics and 3PL, and drive service excellence for our B2B customers.

Applicants should have at least 3 years in B2B customer service, strong communication, and familiarity with ERP systems (Business Central valued).