Azure & Microsoft 365 Cloud Support Engineer

InterActive; Sydney; On-site; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Free onsite barista at Sydney office

Staff benefits & partner discounts

Job summary

Interactive is seeking a Cloud Support Engineer to support Microsoft 365, Azure, and hybrid environments. You’ll resolve complex issues, drive improvements, and provide trusted technical expertise across Microsoft platforms.

You’ll collaborate with architects, engineers, and pre‑sales teams, participate in on‑call rosters, and help onboard customers while maintaining secure, reliable environments.

Qualifications

• Experience with Microsoft 365 and Azure in cloud/hybrid environments.
• Knowledge of on-premises systems and integration challenges.
• Scripting with PowerShell and automation tooling a plus.
• Familiarity with ITIL processes and security standards.

Responsibilities

• Provide L2/L3 support for Microsoft 365, Azure, and legacy platforms.
• Manage patching and remediation activities.
• Lead vulnerability remediation across customer environments.
• Handle identity management for customer platforms using Microsoft systems.
• Submit and process change controls for customer environments.
• Assist with customer onboarding and service transitions.
• Collaborate with architects, engineers, and pre‑sales teams.
• Install and maintain applications on managed Microsoft platforms.

Skills

MS 365

Azure

On-prem

PowerShell

ServiceNow

Email security

ITIL

Security standards

Communication

Tools

PowerShell

ServiceNow

Job description

Interactive is seeking a Cloud Support Engineer to support Microsoft 365, Azure, and hybrid environments. You’ll resolve complex issues, drive improvements, and provide trusted technical expertise across Microsoft platforms.

You’ll collaborate with architects, engineers, and pre‑sales teams, participate in on‑call rosters, and help onboard customers while maintaining secure, reliable environments.