Aviation Training Specialist - Passenger Services (12-month)

Dnata; Sydney; On-site; AUD 65,000 - 85,000; Full time

Job summary

dnata Sydney International Airport is seeking a Training Specialist - Passenger Services on a 12-month fixed-term contract. You will support the Learning & Development team, delivering training in a hybrid model and ensuring airline requirements are met.

Responsibilities include training colleagues, coordinating with specialists and clients, tracking compliance in VETrack, and assisting with document control and ad hoc duties.

Qualifications

• Currently or willing to be signed off on numerous Passenger Services Functions including: PAX Assist, Check-in and Delta/Gate Supervisor.
• High level of computer literacy and sound knowledge of training management systems.
• Sound understanding of Australian Quality Training Framework and knowledge of all aspects of VET and RTO quality frameworks.
• Previous experience in or knowledge of airline industry principles and procedures.

Responsibilities

• Train colleagues in an efficient and cost-effective way.
• Liaise with specialist and clients to ensure relevant training and administration resources as used and updated where required.
• Assist the training team to report on training compliance, expiries and recurrence requirements.
• Assist the training team to complete sign-off processes and ensure all applicable team members meet company standards.
• Provide feedback, mentoring and support to buddy’s and SME’s
• Accountable person for completing paperwork and entering into VETrack
• Assist with training document control and document review
• Assist other ports with data entry, as required.
• Assist training department with any ad hoc duties

Skills

Communication skills

Negotiation skills

Computer literacy

Training management systems

VETrack

Tools

VETrack

Job description

dnata Sydney International Airport is seeking a Training Specialist - Passenger Services on a 12-month fixed-term contract. You will support the Learning & Development team, delivering training in a hybrid model and ensuring airline requirements are met.

Responsibilities include training colleagues, coordinating with specialists and clients, tracking compliance in VETrack, and assisting with document control and ad hoc duties.