AV-UC Technology Program Coordinator – Hybrid Role

Pro AV Solutions; Sydney; Hybrid; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Work vehicle

Phone & laptop

Employee assistance program

Birthday vouchers

Training & development

Job summary

Pro AV Solutions NSW seeks a skilled Technology Program Coordinator to oversee technical AV-UC projects, blending project management with customer-focused leadership for an exceptional client experience.

The role requires a bachelor’s degree in engineering or IT, 5+ years in AV-UC or tech integration, and strong communication, documentation, and budgeting skills. Hybrid NSW role with development opportunities and a competitive package.

Qualifications

• Bachelor’s degree in engineering or information technology (or related field) is highly desirable.
• Minimum 5 years of experience in AV-UC or technology integration.
• Proven ability to manage complex, multi-phase projects with customer-facing components.
• Experience delivering customer training and support for technical solutions.
• Excellent written and verbal communication across diverse audiences.
• Knowledge of AV-UC systems, equipment, installation, and troubleshooting.
• Familiarity with system monitoring tools; ITIL certification is an advantage.

Responsibilities

• Engineering Documentation: Maintain up-to-date records for every stage of the project lifecycle.
• Stakeholder Communication: Central point of contact for PMO, Engineering, Sales, Design, and Managed Services.
• Budget and Resource Monitoring: Track budgets and resources for engineering and adjust as needed.
• Quality Assurance: Conduct quality checks to ensure compliance with standards and customer specs.
• Customer Relationship Management: Build and maintain strong relationships with customers.
• Reporting: Generate detailed progress and user experience reports to support decisions.

Skills

Project coordination

Stakeholder communication

Customer training

Communication skills

Problem solving

Attention to detail

AV-UC systems knowledge

System monitoring tools

Education

Bachelor’s degree in engineering or information technology

Job description

Pro AV Solutions NSW seeks a skilled Technology Program Coordinator to oversee technical AV-UC projects, blending project management with customer-focused leadership for an exceptional client experience.

The role requires a bachelor’s degree in engineering or IT, 5+ years in AV-UC or tech integration, and strong communication, documentation, and budgeting skills. Hybrid NSW role with development opportunities and a competitive package.