Autonomous Assistant Manager — Customer Service & Center Ops

Kennards Self Storage; Cleveland; On-site; AUD 60,000 - 74,000; Full time

Benefits offered by this job

SIP course stipend

Employee referral program

On-the-job training

Job summary

Kennards Self Storage is seeking an Assistant Manager in Cleveland. You will run day-to-day operations, deliver great customer service, and drive sales while upholding the centre's standards.

Join a supportive team that values ownership, learning, and a proactive approach. This role offers on-the-job training, development opportunities, and a pathway for growth within an Australian family-owned business.

Qualifications

• Experience in retail customer service and sales.
• Ability to work autonomously with coaching.
• Strong organizational skills and attention to detail.

Responsibilities

• Deliver outstanding customer service and sales, helping customers find the right storage and packaging solutions.
• Keep the centre presented to a high standard (cleanliness, safety, maintenance).
• Manage daily operations and administration.
• Create a positive environment and adapt to rotating weekend roster.

Skills

Customer service

Sales skills

Communication

Autonomy

Team collaboration

Tools

POS software

Job description

Kennards Self Storage is seeking an Assistant Manager in Cleveland. You will run day-to-day operations, deliver great customer service, and drive sales while upholding the centre's standards.

Join a supportive team that values ownership, learning, and a proactive approach. This role offers on-the-job training, development opportunities, and a pathway for growth within an Australian family-owned business.