Automotive Parts Specialist & Customer Support

Unique Auto Parts; Greater Dandenong; On-site; AUD 45,000 - 65,000; Full time

Benefits offered by this job

Friendly team

European vehicle parts knowledge

Stable long-term employment

Job summary

Unique Auto Parts in Victoria, Australia is seeking an enthusiastic parts advisor to help customers identify the right automotive components. You’ll identify parts, process orders, quotes and invoices, and maintain accurate sales records while supporting workshops and customers in person, by phone, and by email.

You will build relationships, stay organised in a busy environment, and develop knowledge of European vehicle parts within a friendly team focused on great service and long-term growth.

Qualifications

• Previous experience in automotive parts interpreting or a similar role.
• Strong communication and customer service skills.
• Attention to detail and confidence using computer systems.
• The ability to stay organised and prioritise tasks in a busy environment.
• A positive attitude and a willingness to support your teammates.

Responsibilities

• Identify and source the correct parts using electronic catalogues and parts databases.
• Assist customers by phone, email and in person.
• Prepare quotes, process orders and invoices, and maintain accurate sales records.
• Check stock availability, follow up on enquiries and keep customers informed about their orders.

Skills

Parts interpretation

Job description

Unique Auto Parts in Victoria, Australia is seeking an enthusiastic parts advisor to help customers identify the right automotive components. You’ll identify parts, process orders, quotes and invoices, and maintain accurate sales records while supporting workshops and customers in person, by phone, and by email.

You will build relationships, stay organised in a busy environment, and develop knowledge of European vehicle parts within a friendly team focused on great service and long-term growth.