Automotive Parts Interpreter - Customer Solutions

Napa Auto Parts; Brisbane; In loco; AUD 39.000 - 52.000; Tempo pieno

Vantaggi offerti da questo lavoro

Overtime with penalty rates

PPE provided

Uniforms provided

Income protection

Annual remuneration review

Onsite parking

Employee assistance program

Parental leave

Descrizione del lavoro

Cummins Inc. is seeking a Parts Interpreter to join our team in Brisbane. The role focuses on generating parts sales to internal and external customers while maintaining strong customer relationships and accurate stock control.

You will respond to customer enquiries, assist with quotes, and collaborate with service and office teams to ensure parts are available and correctly counted. Training and safety are emphasised across the role.

Competenze

• 3+ years spare parts experience in automotive or similar industry.
• Proactive customer service and effective communication.
• Ability to learn new software and processes, attention to detail.

Mansioni

• Attend to internal & external enquiries via counter, email, or phone.
• Provide exceptional customer service and build relationships with customers.
• Inventory control and stock takes at main warehouse and field vehicles.
• Packing and shipping orders; general warehousing duties.
• Replenish Field Service Technician stock and assist service dept with quotes.
• Maintain accurate quotes and assist with customer repairs.

Conoscenze

Parts interpretation

Customer service

Mechanical knowledge

Time management

Attention to detail

Forklift operation

Driver’s license

Strumenti

Baseplan software

Descrizione del lavoro

Cummins Inc. is seeking a Parts Interpreter to join our team in Brisbane. The role focuses on generating parts sales to internal and external customers while maintaining strong customer relationships and accurate stock control.

You will respond to customer enquiries, assist with quotes, and collaborate with service and office teams to ensure parts are available and correctly counted. Training and safety are emphasised across the role.