Automation & AI-Focused Business Analyst

Elmo; Victoria; On-site; AUD 90,000 - 140,000; Full time

Job summary

Uniti Group is seeking an experienced Business Analyst to enable technology and automation initiatives across Wholesale, Retail, and CPaaS. You will bridge business stakeholders and technical teams, define requirements, and document current and future-state processes to drive measurable outcomes.

The role emphasizes analysing data, collaborating with multiple business units, and supporting planning and prioritisation within a fast-growing digital infrastructure company.

Qualifications

• 3-7+ years experience in business analysis or similar roles
• Tertiary qualifications in Business, Information Systems, Computer Science, or related field
• Certification in CBAP, CCBA or Agile BA highly regarded
• Experience eliciting, documenting, and managing requirements across full delivery lifecycle
• Experience in business process mapping, analysis, and improvement (BPMN, Lean, Six Sigma)
• Understanding of automation, workflow, and AI technologies
• Experience in Agile and/or Waterfall delivery environments
• Ability to analyse data with tools like Excel, Power BI, or SQL

Responsibilities

• Elicit, analyse, and document business requirements
• Translate business needs into functional and non-functional specs and user stories
• Map current-state processes and design future-state processes
• Identify inefficiencies and opportunities for automation and improvement
• Partner with technical teams to assess feasibility of automation/AI
• Act as liaison between stakeholders and delivery teams
• Analyse data to support decision-making and benefits tracking
• Support project planning, estimation, and prioritisation
• Measure and track business value delivered by automation and tech initiatives

Skills

Business analysis

Process improvement

Requirements gathering

BPMN

Lean Six Sigma

Automation

AI

Agile

Waterfall

Excel

Power BI

SQL

Confluence

Jira

Visio

Data governance

Education

Business/IS/CS degree

CBAP/CCBA/Agile BA

Tools

Jira

Confluence

Visio

Power BI

Excel

SQL

Job description

Uniti Group is seeking an experienced Business Analyst to enable technology and automation initiatives across Wholesale, Retail, and CPaaS. You will bridge business stakeholders and technical teams, define requirements, and document current and future-state processes to drive measurable outcomes.

The role emphasizes analysing data, collaborating with multiple business units, and supporting planning and prioritisation within a fast-growing digital infrastructure company.