Business Analyst - AI & Digital Transformation (Utilities)

Zone IT Solutions Pty Ltd; Western Australia; On-site; AUD 90,000 - 120,000; Full time

Job summary

Zone IT Solutions Pty Ltd is seeking an expert Business Analyst to translate complex business needs into clear requirements and actionable outcomes within the Utilities sector. You will lead stakeholder engagement, run workshops, and collaborate with operations and IT teams to deliver transformation initiatives, including AI-enabled solutions.

This role requires deep domain knowledge in Metering, Asset Management, and Digital Utility Transformation, with a focus on improving service delivery and

Qualifications

• Lead requirements elicitation and analysis by conducting workshops, interviews, and stakeholder engagement sessions to define business needs and solution outcomes.

Responsibilities

• Lead requirements elicitation and analysis by conducting workshops, interviews, and stakeholder engagement sessions to define business needs and solution outcomes.
• Translate business requirements into clear functional specifications, user stories, process maps, and other business analysis artefacts.
• Facilitate collaboration between business stakeholders, operational teams, and technology delivery teams to ensure alignment and successful project delivery.
• Analyse and optimise business processes by identifying improvement opportunities, designing future-state processes, and supporting change initiatives.
• Evaluate digital and AI-enabled solutions, develop business cases, and support the implementation of transformation initiatives across utility operations

Skills

Business analysis

Requirements elicitation

Stakeholder engagement

Workshop facilitation

Process mapping

Digital transformation

Job description

Zone IT Solutions Pty Ltd is seeking an expert Business Analyst to translate complex business needs into clear requirements and actionable outcomes within the Utilities sector. You will lead stakeholder engagement, run workshops, and collaborate with operations and IT teams to deliver transformation initiatives, including AI-enabled solutions.

This role requires deep domain knowledge in Metering, Asset Management, and Digital Utility Transformation, with a focus on improving service delivery and