Australian Open Rostering Coordinator

Quayclean; City of Melbourne; Hybrid; AUD 70,000 - 90,000; Full time

Job summary

Quayclean is seeking Rostering Coordinators to support the Australian Open at Melbourne Park. The role focuses on ensuring the right people are in the right places across a large, diverse workforce.

You will work closely with Operations Managers to balance operational needs with people and compliance, coordinating rosters, handling changes, and supporting payroll processes during the event cycle.

Qualifications

• Experience in rostering, scheduling or workforce coordination in fast-paced environments.
• Ability to apply Modern Award and rostering requirements, preferably Cleaning Services Award.
• Strong communication and interpersonal skills across diverse teams.
• Organised, adaptable and able to make quick decisions under pressure.

Responsibilities

• Coordinate and maintain rosters for a large and diverse Australian Open workforce.
• Respond to real-time changes including leave, absences and urgent service requirements.
• Collaborate with Operations Managers to resolve coverage gaps and plan workforce needs.
• Arrange shift swaps, redeployments and roster adjustments within compliance.
• Utilise rostering systems and dashboards to monitor hours and utilisation.
• Assist payroll and billing processes where required.

Skills

Rostering experience

Scheduling

Workforce coordination

Strong communication

Organisational skills

Excel

Modern Award knowledge

Flexibility

Tools

Microkeeper

Microsoft Excel

Job description

Quayclean is seeking Rostering Coordinators to support the Australian Open at Melbourne Park. The role focuses on ensuring the right people are in the right places across a large, diverse workforce.

You will work closely with Operations Managers to balance operational needs with people and compliance, coordinating rosters, handling changes, and supporting payroll processes during the event cycle.