Audiology Assistant / Clinic Manager Thebarton, SA

Specsavers; South Australia; Hybrid; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Two Free glasses per year

Birthday Leave

Volunteer Leave

30% Family & Friends discount for eyew

Health & wellbeing support

Specsavers Perks with 500+ retailers

Job summary

Specsavers Audiology in Thebarton, SA is seeking an Audiology Assistant / Clinic Manager. This 25-hour part-time role spans Monday to Friday, with a pathway to become Retail Clinic Manager through our training program. You’ll support customers, conduct screenings, and help run the clinic while training the retail team.

Full Audiology training is provided, plus benefits like glasses discounts and wellbeing support. It’s a hands-on, customer-focused role with room to grow.

Qualifications

• Customer service experience in a fast-paced retail environment.
• Interest or experience in audiology or allied health is desirable but not required.
• Strong interpersonal and communication skills with empathy.
• High computer literacy with Bluetooth troubleshooting ability.
• Willingness to complete full Audiology training.

Responsibilities

• Provide exceptional customer service and build lasting relationships.
• Perform hearing screening and hearing aid maintenance (full training provided).
• Schedule appointments through the Simply Hearing system.
• Liaise with store partners and ensure smooth flow of daily clinic operations.
• Lead training with the retail team as an audiology champion of the store.

Skills

Customer service

Hearing screening

Bluetooth troubleshooting

Retail experience

Appointment scheduling

Tools

Simply Hearing system

Job description

Audiology Assistant / Clinic Manager Thebarton, SA

• Employment Term: 25 hours Part Time across Monday - Friday

About the role:

As the first point of contact for audiology customers, you'll handle enquiries in person and over the phone, guide customers through pre-screening tests, troubleshoot hearing aid issues, and support the Audiology Business Owner with the day-to-day running of the clinic. You'll also lead training for retail team members to ensure they understand audiology services and can provide consistent, high-quality support.

You will also have the opportunity to progress from a Retail Assistant into a Retail Clinic Manager through our comprehensive training program.

Looking for a role that fits around your lifestyle? This position offers a five-day working week with shorter days, giving you greater flexibility to balance work and personal commitments.

Key Duties:

• Provide exceptional customer service and build lasting positive relationships
• Perform hearing screening and hearing aid maintenance (full training provided)
• Schedule appointments through the Simply Hearing system
• Liaise with store partners and ensure smooth flow of daily clinic operations
• Lead training with the retail team as an audiology champion of the store

To be successful in this role, you will possess the following;

• Passionate about making a meaningful impact on the lives of others
• Previous experience in a fast-paced retail/customer service environment
• Previous experience in Audiology or allied health is desirable but not required
• Strong interpersonal and communication skills, with empathy towards others
• Strong computer literacy and highly adept in Bluetooth and troubleshooting technology
• Committed towards continuous learning and development. Full Audiology training provided!
• Two Free pairs of glasses per year!
• Birthday and Volunteer Leave
• 30% Family & Friends discount for glasses
• Health & wellbeing support through our Employee Assistant program
• Access to Specsavers Perks with 500+ popular retailers
• Work-life balance and permanent employment opportunity

About Specsavers Audiology:

Specsavers Audiology is transforming the hearing care industry by making hearing aids more affordable and introducing transparent pricing, removing barriers that have traditionally prevented many people from accessing the help they need. You'll be supporting community members improve their hearing health in a welcoming, retail-based environment.

Why Specsavers?

We're proud to be the #1 Best Place to Work in Australia, as recognised by Great Place to Work® 2026! We're passionate about creating an environment where our people can thrive. It's an accolade earned through the voices of our team members and reflects the supportive, inclusive, and purpose-led culture we've built together.