Audio-Visual Technician L1 (Contractor)

Events Engine; Sydney; On-site; AUD 75,000 - 100,000; Full time

Job summary

Events Engine in Sydney is seeking an Audio-Visual Technician L1 (Contractor) to provide AV support for corporate meeting rooms and events. You will work with on-site and off-site teams to ensure timely service.

The role covers setup, fault-finding, incident escalation, and proactive health checks, with duties across conferencing systems, room reports, and readiness for business continuity exercises. 75k-100k AUD salary, 1-year contract in Central Sydney.

Qualifications

• Experience providing AV and VC setup across meeting rooms.
• Strong fault-finding and troubleshooting skills.
• Ability to raise incidents to regional lead and escalate when needed.
• Perform proactive health checks and reporting.
• Assist with software upgrades and video/audio conferencing issues.
• Manual handling for moving equipment may be required.

Responsibilities

• Provide AV and VC setup and technical support across all meeting rooms.
• Fault finding and troubleshooting.
• Escalate and update incidents to regional lead.
• Support events involving AV systems.
• Provide reporting on room conditions and upgrades.
• Conduct health checks per SOP.
• Support continuity activities and restoration prep.

Skills

AV setup

VC/Video conferencing

Troubleshooting

Incident management

Customer service

Health checks

Job description

Take charge of AV support for a top flight corporate site to ensure high level meetings, calls, events and presentations are at premium standard.

ROLE SUMMARY

Theprimary function of the Audio-Visual Technician L1 (Contractor) is to provide AV technical support for all meeting rooms and AV equipment racks across our client’s campus. Working with the client’s on-site team and our off-site team to ensure resolution in a timely manner.

All services should be delivered punctually at scheduled times. TheAudio-Visual Technician L1is expected to deliver a high level of customer service and provide proactive and reactive support efficiently. TheAudio-Visual Technician L1 will perform incident management and elevate where appropriate.

Our client is a major fortune 500 global company, making for a high quality work place with future opportunities for growth and development

DUTIES AND RESPONSBILITIES

The responsibilities of the Audio-Visual Technician L1 (Contractor) include, but are not limited to:

• Provide AV and VC set-up and technical support across all meeting rooms and VC equipped rooms
• Fault finding and troubleshooting.
• Escalate, raise, and update incidents to theregional lead.
• Support events involving AV systems.
• Provide reporting on room conditions and recommending upgrades and improvements.
• Carry out proactive health checks in accordance with SOP.
• Service continuity support including preparation for a restoration of service from Power Downs, Black Building Exercises and other planned or unplanned Business Continuity Management activities.
• Assist with software upgrades
• Assist with support for video/audio conferencing problems. Investigate faults and recommend further actions to rectify.
• Help ensure all multi-media / presentation rooms are maintained in good working order.
• Manual handling tasks will be required when necessary for moving equipment.

EMPLOYMENT DETAILS

Employment Status: Contractor (ATN Required)

Contract Term: 1 Year Prorata to March 2027 with potential renewal or transfer to full time employment

Wage: 75,000 - 100,000 AUD (dependent on prior experience)

Working Hours: Monday through Friday 09:00-18:00 (1- hour lunch break)

Location: Central Sydney

Leave: All national Holiday and 10 days annual for Sick/Holiday leave