Audio-Visual Technician – Hybrid Teaching & Events Specialist

University of Technology Sydney; Sydney; On-site; AUD 87,000 - 97,000; Full time

Benefits offered by this job

17% superannuation

Job summary

University of Technology Sydney is seeking an Audio Visual Technician to maintain and support AV technologies across teaching spaces, meeting rooms and events. You will provide Tier 1/2 support, assist with hybrid conferencing and contribute to continuous improvement of AV services.

The role offers full-time continuing employment with base salary plus 17% superannuation. Unrestricted work rights in Australia are required. Closing date is 9 September.

Qualifications

• Experience supporting, maintaining and troubleshooting audio-visual technologies.

Responsibilities

• Coordinate installation, operation, maintenance and support of AV technology across teaching spaces, meeting rooms and event spaces.
• Provide Tier 1 and Tier 2 technical support, troubleshooting and resolving AV, video conferencing and room technology issues.
• Deliver exceptional customer service and training to staff, students and stakeholders using AV technologies.
• Support hybrid meeting environments, digital signage platforms and video conferencing solutions.
• Manage AV assets, equipment inventories and maintenance schedules to ensure reliable service delivery.
• Liaise with vendors, technology partners and internal stakeholders to support service delivery and issue resolution.
• Monitor AV system performance and contribute to documentation, reporting and continuous improvement initiatives.
• At HEW 6, provide advanced technical support, mentor team members and assist with the coordination of service requests and operational activities.

Skills

AV systems

Customer service

Troubleshooting

Video conferencing

Hybrid meetings

Asset management

Stakeholder mgmt

IT security

Education

Relevant qualifications

Job description

University of Technology Sydney is seeking an Audio Visual Technician to maintain and support AV technologies across teaching spaces, meeting rooms and events. You will provide Tier 1/2 support, assist with hybrid conferencing and contribute to continuous improvement of AV services.

The role offers full-time continuing employment with base salary plus 17% superannuation. Unrestricted work rights in Australia are required. Closing date is 9 September.